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VEVOR 33" Digital Double Door Safe Gun Safes Cash Office Security Lock Larger 2.6 Cubic Feet Digital Safe Box for Money Gun Jewelry

Customer Reviews for VEVOR 33" Digital Double Door Safe Gun Safes Cash Office Security Lock Larger 2.6 Cubic Feet Digital Safe Box for Money Gun Jewelry

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Customer Reviews

4 Out of 5
Based on 475 reviews
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Guillaume Guillaume
À fuir
Digital Code + Key + Fingerprint 62 L
À fuir 1 À fuir 1 À fuir 1
J'ai récemment acheté ce coffre mais un défaut d'alignement empêche l'ouverture de la porte, je l'ai reçu tel que sur les images avec la peinture qui cloque Le SAV me balade depuis plusieurs semaines, refusant le remplacement ou remboursement
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Dave Garcia Dave Garcia
Mr
Mr 1
Please everyone never buy from vevor they won't refund or accept return. I received a damaged product safe box like this and they are offering $35 to get repaired? The door is not opening and arrived dameged on one side. This company is a joke.
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Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
MIGUEL ANGEL MIGUEL ANGEL
LA CALIDAD MUY JUSTA MUY BASICA Y EBDEBLE
ES MUY BASICA COMO CAJA FUERTE NO SE VE NADA ROBUSTA NO CONTESTAN NOM REPETIRE TERNDRE QUE PEDIR OA OTRO PROVEEDOR MAS ROBUSTA
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Jeremy Jeremy
Safe
Digital Code + Key + Fingerprint 62 L
Never received it in the mail but vevor gave my money back after 30 days. The 3 year warranty is paid for i Never got back.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
David David
D
Toto je bohužel moje nejhorší nákupní zkušenost. Zakoupený trezor je od prvního dne nefunkční a po vložení baterií dochází k jejich nebezpečnému přehřívání. Trezor tedy nelze vůbec používat. Komunikace s firmou VEVOR je extrémně komplikovaná – jejich reklamační systém nefunguje, formuláře se blokují a není možné nahrát požadované podklady. Již téměř měsíc se snažím vyřešit reklamaci, bez jasného výsledku. Mám doma nový, nefunkční trezor, který může představovat bezpečnostní riziko, a řešení je stále v nedohlednu. Firmu VEVOR nikomu nedoporučuji. This is unfortunately the worst shopping experience I have ever had. The safe I purchased has been completely non-functional since day one, and after inserting the batteries, they overheat dangerously, making the safe unusable. Communication with VEVOR is extremely difficult. Their warranty and claim system does not work properly, forms get locked, and it is often impossible to upload the required evidence. I have been trying to resolve this issue for almost a month, without any clear outcome. I currently have a brand-new, defective safe at home that poses a potential safety risk, and the resolution still seems hopeless. I do not recommend VEVOR to anyone.
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Customer Service Reply: Upřímně se omlouváme za nepříjemnosti způsobené naším produktem. Plně chápeme frustraci, která může vzniknout v důsledku poruchy během používání. Snažíme se tuto záležitost co nejrychleji vyřešit. Aktuální informace o vašem problému vám poskytneme e-mailem; prosím, zkontrolujte si doručenou poštu, kde najdete další informace.
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Torrek Torrek
Qualité médiocre
Le produit: - Est arrivé abîmé, un des côtés du coffre est enfoncé, ainsi que la tôle intérieure! - Vis manquantes - Jeu d'environ 10mm dans la porte lorsque elle est verrouillée. 10mm! Même à un prix aussi bas, ca ne les vaut pas!
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Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Anthony Anthony
Safe box
How am I suppose to review something I have not received yet????????????
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Robert Robert
Lost
Haven''t got it yet!!!!
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Iasar sinan Iasar sinan
Seif
Digital Code + Key 51 L
Am primit seiful Blocat cu accesoriile în seif si nu îl pot deschide de 6 luni tot încerc sa casesca o soluție pentru deschidere seif si nu ma ajutat de loc
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Customer Service Reply: Am primit tichetul dumneavoastră cu privire la această problemă. Echipa noastră de asistență clienți va răspunde la problema dumneavoastră în termen de 24 de ore și va continua să vă asiste până când toate nevoile dumneavoastră vor fi rezolvate. Vă rugăm să fiți cu ochii pe răspunsurile la tichete și notificările prin e-mail.
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Alexandra Smadja Alexandra Smadja
Vevor safe
Digital Code + Key + Fingerprint 62 L
I didn’t received product yet. Why you ask me about review?
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Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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