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VEVOR 32in Log Lifting Tongs, 2-Claw Log Tongs, Heavy Duty Steel Log Grapple, 1543LBS Lifting Capacity, Swivel Log Graper Timber, Eagle Claw Design, Log Skidding Tongs for Trucks, Tractors, Forklifts

Customer Reviews for VEVOR 32in Log Lifting Tongs, 2-Claw Log Tongs, Heavy Duty Steel Log Grapple, 1543LBS Lifting Capacity, Swivel Log Graper Timber, Eagle Claw Design, Log Skidding Tongs for Trucks, Tractors, Forklifts

Serrated Hook-2 Claws Rotatable 32 inch
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Customer Reviews

4 Out of 5
Based on 707 reviews
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CB CB
Canada.
Stone-Grip Claw-2 Claws No 24 inch
Arrived quickly with all parts. Very heavy duty but not very effective to grasp rock. Definitely a 2 person activity. It is quite long so need a large loader to lift high enough. I will not be able to use as loader will not lift high enough.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Scott Brady Scott Brady
Business Owner
Serrated Hook-2 Claws Rotatable 32 inch
This product was shipped with missing parts, I cannot use it, chatted with a representative over two weeks ago, still have not heard back. This was not what I have come to expect from Vevor...hope this does not become my normal experience!
3 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
Chris Chris
Didnt recieve it complet
Stone-Grip Claw-2 Claws No 24 inch
Didnt recieve it complet 1
So bad we only recieve 2 piece compketly useless now trying to contact them they said they send a other one then lost it and now refuse to rembourse the full thing very frustrating and unhappy if u want it go buy the tool someplace else
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Roger Gaudette Roger Gaudette
Bent on first try
Serrated Hook-4 Claws Rotatable 36 inch
Bent on first try 1 Bent on first try 1 Bent on first try 1 Bent on first try 1
Unfortunately when I was trying to pull my first log with my tractor, the log twisted and bent the hook immediately and it was definitely under the maximum weight for use
7 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
TERRY FARMER TERRY FARMER
Takes two people
Serrated Hook-4 Claws Rotatable 28 inch
Very difficult to use unless you hire a second person to guide it on and release it.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Paul Paul
Be cautious
Serrated Hook-4 Claws Rotatable 28 inch
First time I used this it bent up and became unusable! I picked up a 14” pine log @ 8 ft long and the tongs basically folded! I would do more research or spend a bit more for a better built brand!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
DISAPPOINTING DISAPPOINTING
Not Delivered
Serrated Hook-4 Claws Rotatable 36 inch
Aramex are useless they have lied to me about the progress of the shipping and have now lost your parcel, Please send my parcel with Australia Post, Thanking You
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Stéphane Rioux Stéphane Rioux
Jamais reçu
Jamais reçu, demandé et reçu remboursement rapidement
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Cistomer Service Sucks Cistomer Service Sucks
Customer Service Sucks
Round Steel Hook-4 Claws Rotatable 36 inch
Delivered somewhere else. The delivery picture is CLEARLY NOT MY HOUSE. Customer service is impossible to deal with. Out the cost of the purchase and my hands are tied.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Canvaroué Jean Jacques Canvaroué Jean Jacques
Particulier
Serrated Hook-4 Claws Rotatable 32 inch
Commandé le 5 décembre, toujours pas reçu.. Colis perdu à UPS Corbeil Essonnes le 13 et pas étiqueté pour Chronopost.. Pas satisfait du tout du transport, encore de l'argent perdu pour moi.Alors que j'en avais besoin de cet outil maintenant..
0 people found this helpful
Customer Service Reply: Nous vous tiendrons informé(e) de l'évolution de votre dossier par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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