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VEVOR 28in Log Lifting Tongs, 4-Claw Log Tongs, Heavy Duty Steel Log Grapple, 2650LBS Lifting Capacity, Swivel Log Graper Timber, Eagle Claw Design, Log Skidding Tongs for Trucks, Tractors, Forklifts

Customer Reviews for VEVOR 28in Log Lifting Tongs, 4-Claw Log Tongs, Heavy Duty Steel Log Grapple, 2650LBS Lifting Capacity, Swivel Log Graper Timber, Eagle Claw Design, Log Skidding Tongs for Trucks, Tractors, Forklifts

Serrated Hook-4 Claws Rotatable 28 inch

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CB CB
Canada.
Stone-Grip Claw-2 Claws No 24 inch
Arrived quickly with all parts. Very heavy duty but not very effective to grasp rock. Definitely a 2 person activity. It is quite long so need a large loader to lift high enough. I will not be able to use as loader will not lift high enough.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Chris Chris
Didnt recieve it complet
Stone-Grip Claw-2 Claws No 24 inch
Didnt recieve it complet 1
So bad we only recieve 2 piece compketly useless now trying to contact them they said they send a other one then lost it and now refuse to rembourse the full thing very frustrating and unhappy if u want it go buy the tool someplace else
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Roger Gaudette Roger Gaudette
Bent on first try
Serrated Hook-4 Claws Rotatable 36 inch
Bent on first try 1 Bent on first try 1 Bent on first try 1 Bent on first try 1
Unfortunately when I was trying to pull my first log with my tractor, the log twisted and bent the hook immediately and it was definitely under the maximum weight for use
7 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
DISAPPOINTING DISAPPOINTING
Not Delivered
Serrated Hook-4 Claws Rotatable 36 inch
Aramex are useless they have lied to me about the progress of the shipping and have now lost your parcel, Please send my parcel with Australia Post, Thanking You
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Stéphane Rioux Stéphane Rioux
Jamais reçu
Jamais reçu, demandé et reçu remboursement rapidement
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Mike Shrader Mike Shrader
M.shrader@yahoo.com
Serrated Hook-2 Claws Rotatable 32 inch
I haven't received the log tongs. They were paid for and shipped, but I have yet to see them. I have reached out to your customer service several times and haven't had any answers. I either want my money back or send me the log tongs I ordered!
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Cistomer Service Sucks Cistomer Service Sucks
Customer Service Sucks
Round Steel Hook-4 Claws Rotatable 36 inch
Delivered somewhere else. The delivery picture is CLEARLY NOT MY HOUSE. Customer service is impossible to deal with. Out the cost of the purchase and my hands are tied.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Canvaroué Jean Jacques Canvaroué Jean Jacques
Particulier
Serrated Hook-4 Claws Rotatable 32 inch
Commandé le 5 décembre, toujours pas reçu.. Colis perdu à UPS Corbeil Essonnes le 13 et pas étiqueté pour Chronopost.. Pas satisfait du tout du transport, encore de l'argent perdu pour moi.Alors que j'en avais besoin de cet outil maintenant..
0 people found this helpful
Customer Service Reply: Nous vous tiendrons informé(e) de l'évolution de votre dossier par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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Williejo Williejo
Inadequate
Serrated Hook-4 Claws Rotatable 36 inch
Tongs do not open when unit dropped on log, not as depicted in videos. Eyelet atop that you can allegelly connect to a chain is far to small to fit a chain actually. Not a real chain anyway. Would love to return this useless piece of equipment gathering cobwebs in my shop. Junk Chinese stuff not made to any decent specs.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lynn Garvie Lynn Garvie
Home owner
Serrated Hook-2 Claws Rotatable 32 inch
Bought these and first time I used them they bent all to hell Now they wont grip the logs right
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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