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VEVOR 28in Log Lifting Tongs, 2-Claw Log Tongs, Heavy Duty Steel Log Grapple, 1100LBS Lifting Capacity, Swivel Log Graper Timber, Eagle Claw Design, Log Skidding Tongs for Trucks, Tractors, Forklifts

Customer Reviews for VEVOR 28in Log Lifting Tongs, 2-Claw Log Tongs, Heavy Duty Steel Log Grapple, 1100LBS Lifting Capacity, Swivel Log Graper Timber, Eagle Claw Design, Log Skidding Tongs for Trucks, Tractors, Forklifts

Serrated Hook-2 Claws Rotatable 28 inch

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701 reviews
Edward Edward
Not so easy
Round Steel Hook-4 Claws Rotatable 28 inch
It works ok sometimes you have to get out of tractor and place the claws in position cause it exactly won’t get in place but overall ok oh assembly was difficult cause their direction s we’re not very well.
0 people found this helpful
Chris Chris
Mr
Round Steel Hook-4 Claws Rotatable 36 inch
Mr 2
The claw works ok but the welds broke within a week of moderate work. Can be repaired and strengthened but a bit shoddy.
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
CB CB
Canada.
Stone-Grip Claw-2 Claws No 24 inch
Arrived quickly with all parts. Very heavy duty but not very effective to grasp rock. Definitely a 2 person activity. It is quite long so need a large loader to lift high enough. I will not be able to use as loader will not lift high enough.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Peter Omlor Peter Omlor
Presiden5 Omlor Electric Inc
Serrated Hook-2 Claws Rotatable 28 inch
Horrible experience with Vevor. I messaged them about missing parts. They said they would send them and never did. This is my first and last experience with Vevor.
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Jim Jim
1 time use
Serrated Hook-2 Claws Rotatable 28 inch
I just got done using the tongs and one side bent, don't know if it was just the set I got or if all of the same product is so badly made with bad steel or what,won't order a set like this again. NOT saying their all bad but the one I received was not good quality
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Chris Chris
Didnt recieve it complet
Stone-Grip Claw-2 Claws No 24 inch
Didnt recieve it complet 1
So bad we only recieve 2 piece compketly useless now trying to contact them they said they send a other one then lost it and now refuse to rembourse the full thing very frustrating and unhappy if u want it go buy the tool someplace else
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Roger Gaudette Roger Gaudette
Bent on first try
Serrated Hook-4 Claws Rotatable 36 inch
Bent on first try 1 Bent on first try 1 Bent on first try 1 Bent on first try 1
Unfortunately when I was trying to pull my first log with my tractor, the log twisted and bent the hook immediately and it was definitely under the maximum weight for use
7 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
TERRY FARMER TERRY FARMER
Takes two people
Serrated Hook-4 Claws Rotatable 28 inch
Very difficult to use unless you hire a second person to guide it on and release it.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Paul Paul
Be cautious
Serrated Hook-4 Claws Rotatable 28 inch
First time I used this it bent up and became unusable! I picked up a 14” pine log @ 8 ft long and the tongs basically folded! I would do more research or spend a bit more for a better built brand!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
DISAPPOINTING DISAPPOINTING
Not Delivered
Serrated Hook-4 Claws Rotatable 36 inch
Aramex are useless they have lied to me about the progress of the shipping and have now lost your parcel, Please send my parcel with Australia Post, Thanking You
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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