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VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

4 Out of 5
Based on 1883 reviews
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1883 Reviews
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Ludvig Hedbeg Ludvig Hedbeg
Dålig kvalitet på såg
Med en såpass stor såg till det priset så förväntar jag mig inte en premiumprodukt. Men att den ska hålla mer än 10 minuter, det förutsätter jag. 4 gången jag skulle starta så hoppade något i gasreglaget sönder. Så nu går sågen inte att starta och är ur bruk. Sågen startade fint vid leverans. Och med lite inställningar så går den säkert fint. Mennjag han inte dit innan den gick sönder.
0 people found this helpful
Customer Service Reply: Vi har mottagit ditt ärende och har fortsatt att kommunicera med dig om problemet. Vi begär för närvarande detaljerad information via e-post för att lösa det och väntar på ditt svar. Var säker på att vi kommer att följa upp tills det är helt löst – vänligen håll koll på svar på ärenden och e-postmeddelanden.
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Robert Lockerbie Robert Lockerbie
Purchaser
I couldn’t put the chain and bar cover on after an hour of trying. I don’t recommend buying this saw.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Do Not Buy From This Company
I bought a top handle chainsaw. The tracking never worked or updated the whole duration of a month. I Never Received my saw either. I did get a full refund. But no explanation from the company of where the saw was or what happened.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Joseph Rodriguez Joseph Rodriguez
Dead on arrival
Dead out of the box! What a waste of money!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
joakim benneskog joakim benneskog
mr
its a good machine but cut one tree then wont start have 62 cc from vevor and a small one works Great
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Christopher Thompson Christopher Thompson
Chainsaw
Only got it to strat one time never started again will never buy another one I totally threw my money away totally piece of shit
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hat schlecht geklapt Hat schlecht geklapt
Benzin Kettensäge
Die Lieferung hat gar nicht geklapt. Die Wahre wurde bezahlt und die Lieferung angezeigt, jedoch nie erhalten . Die Zurückerstatung des Geldes war ober mühsam. Eine weitere Bestellung werden Wir nicht machen. wahre
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Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben den Sachverhalt zur Kenntnis genommen und werden ihn an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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gaz gaz
gary drew
chainsaw does not work no spark tried to access warranty but couldnt as i cant send pics so this is m y only avenue o complaint hope you can help
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Quentin Quentin
Doesn't work
Won't rev up, won't restart after refilling with fuel. Local small engine shop said that the high adjustment is stripped/ bent so it will not hold position. Customer service is a hassle, they keep requesting pictures and i keep sending them, getting nowhere. I will say that I also purchased the 12" and it works great.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Abraham Abraham
Chainsaw
Terrible experience terrible customer service. My package did not arrive. The app showed delivered, but didn’t receive anything and they are not willing to refund never gonna purchase from them again, don’t count on refund if anything goes wrong.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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