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VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews

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t7bar t7bar
Defective
Oil runs right through it brand new. Leaks all over
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pali Pali
So far it was rather a scam than deal...
Never arrived. Even if you wrote in the Ticket #1790061235011 that item will be reimbursed, it never happened. No chainsaw, no money back either.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ci*** ci***
Prodotti non funzionanti
Una merda, non funziona, o anche provato a sostituire la candela, da ieri pomeriggio che l’ho ricevuta mi fa male il braccio, niente non funziona e solo una merda, soldi buttati nella spazzatura, una grandissima merda
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Customer Service Reply: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi fino alla completa risoluzione del problema. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
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benjaminallard04 benjaminallard04
Pas content
Bonjour a ce jour je suis pas livré pas de réponse du livreur super Merci de me tenir au courant de la livraison
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Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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mathieujung.ebay mathieujung.ebay
Démarre pas
Livreur dpd qui le dépose en relais colis alors que j etait au domicile Et la elle démarre pas du tout
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Customer Service Reply: Nous avons bien reçu votre demande et assurons le suivi de ce problème. Nous sollicitons actuellement des informations détaillées par e-mail pour le résoudre et attendons votre réponse. Soyez assuré que nous suivrons le dossier jusqu'à sa résolution complète ; veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Ales Ales
Dont buy...
Absolute crap. The worst 65 euros I've ever spent. You have to pull the starter cord a full meter. It won't start at all. Total piece of shit.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pierre pierre
Matériel défectueux non remplacé par Vevor.
N'a jamais pu être démarrée. Défectueuse. Vevor n'a pas remplacé (rupture de stock) après de trop longues discussions avec le SAV. Finalement remboursé mais ça a été long et laborieux.
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Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez vécu une expérience décevante avec notre service après-vente et notre service client ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à rectifier la situation et à nous améliorer. Nous avons constaté que le problème que vous aviez signalé a été résolu par e-mail. Nous sommes ravis que votre souci ait été pris en charge rapidement. N'hésitez pas à nous recontacter si vous avez d'autres questions.
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djwoody12 djwoody12
Delivery is terrible
Never received it ..... shipping all of a sudden couldn't deliver to business...... never had issues before but now I had to fight to get refunds on the chain saw and a wood stove that they never delivered...had to buy on eBay I instead both items
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Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We are pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution.We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
aintercours3 aintercours3
Problème démarrage
Malheureusement la tronçonneuse n'a pas rempli sa fonction avec point de fragilité et grosses difficultés au démarrage 1/100.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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waltkoziell waltkoziell
The directions don’t help
I’m having trouble getting the chain to tighten any help would be appreciated
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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