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VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

4 Out of 5
Based on 1883 reviews
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1883 Reviews
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Ba*** Ba***
Didn't work
The chain guide xastnot compatible with the chainsaw ...
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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nardtes berdost nardtes berdost
Tronçonneuse non fonctionnelle
Bonsoir, cette tronçonneuse est dans l'impossibilité de fonctionner car le moteur n'émmet aucune étincelle à la bougie pour démarrer cette tronçonneuse, je suis vraiment surpris et très déçus car auparavant j'en avait déjà acheter une précédente la même exacte à VEVOR pour mon fils qui à fonctionner parfaitement, celle là à un problème d'allumage, cela va me donner à bien réfléchir avant de refaire un nouvel achat chez VEVOR, cordialement.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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tsaurman69 tsaurman69
This tracking system sucks
I haven’t received it yet
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via the email associated with your order within 24 hours. Thank you for your patience while we resolve this.
Fe*** Fe***
Produits défectueux
Le produit présente un défaut, il est malheureusement inutilisable dès le montage . J’attends une réponse du Service Clients
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et sommes restés en contact régulier avec vous à ce sujet. Nous vous avons communiqué une solution par e-mail et attendons désormais votre retour. Soyez assuré(e) que nous continuerons à assurer le suivi jusqu’à ce que le problème soit entièrement résolu. Nous vous invitons à surveiller les réponses apportées à votre demande ainsi que les alertes reçues par e-mail.
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Lo*** Lo***
Dissapointed
Bought this chainsaw, could not get it to start. Mechanic could mot either. Big bummer
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
DSC COMUNICACIONES DSC COMUNICACIONES
CALIDAD PESIMA
Mala calidad, no recomendable
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para realizar el seguimiento de este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema esté resuelto. Por favor, revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
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rbrackett514 rbrackett514
You don’t always get what you order
I ordered two saws and only received one. No tracking or whereabouts at all
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via the email associated with your order within 24 hours. Thank you for your patience while we resolve this.
ronaldleemoody@gmail.com ronaldleemoody@gmail.com
Poorly designed kick-back brake defective
I had trouble to begin with in getting the chain/bar to install. I finally realized the brake was on reducing the diameter of the band that grabs the clutch. I had to apply a large amount of force to release the brake, which expaned the brake. After starting for the first time the brake was on and no matter how hard i tried the brake would not release.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Jose Maria Jose Maria
Calidad precio 0
Mal,freno de cadena roto,carcasa de donde va la cuerda de arranque a las primeras rancadad se rompio, no pude poner en marcha tube que llevar a taller y me costo reparación como uno nuevo.hasta ahora todo lo comprado bien moto sierra in desastre
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para realizar el seguimiento de este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema esté resuelto. Por favor, revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
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jeanfrancoishaas3 jeanfrancoishaas3
Nul fonctionne pas
J ai reçu la tronçonneuse mais elle fonctionne pas
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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