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VEVOR 24in Stone Lifting Tongs, 2-Claw Rock Tongs, Heavy Duty Steel Log Tongs, 1100LBS Lifting Capacity, Swivel Log Grapple, Serrated Claw Design, Easy Chain Hook up Tongs for Stone Blocks & Marble

Customer Reviews for VEVOR 24in Stone Lifting Tongs, 2-Claw Rock Tongs, Heavy Duty Steel Log Tongs, 1100LBS Lifting Capacity, Swivel Log Grapple, Serrated Claw Design, Easy Chain Hook up Tongs for Stone Blocks & Marble

Stone-Grip Claw-2 Claws No 24 inch
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Customer Reviews

4 Out of 5
Based on 705 reviews
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davidcary89 davidcary89
Gets twisted and mangled easily
Serrated Hook-4 Claws Rotatable 36 inch
Works well for about 10 large logs,then starts to get twisted and be less and less usable, I had to buy 2x of these to move 100x logs and both are complete wrecked
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
john269@comcast.net john269@comcast.net
Log skidding tongs
Round Steel Hook-2 Claws Rotatable 18 inch
Not as big as I anticipated ? You would think 18 inches would be the the size of the claw,they are very small.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
macfb9 macfb9
Junk
Serrated Hook-4 Claws Rotatable 28 inch
Struggles to grab almost every rock i have attempted to move. Of 6 rocks (outcropping) I have attempted to place, only 2 have been successfully picked up by this tool. It works fine on small trees, and rocks small enough you can move by hand beside 1 foot diameter, but anything larger at struggles to grab with 1 person controlling the hook and a 2nd in the machine. Absolute garbage.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
wrightmg wrightmg
Good communication but supplier couldn’t organise a picnic
Serrated Hook-4 Claws Rotatable 28 inch
Item never turned up, spent two weeks chasing it around the country only for it to get sent back and leave me with no item. I did get my money back!!
3 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
alegil776 alegil776
Useless
Serrated Hook-4 Claws Rotatable 28 inch
This thing is useless
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cody mclin Cody mclin
Junk
Junk already broke
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Larry Larry
Mr
Serrated Hook-4 Claws Rotatable 28 inch
A major weld broke during the second day of use. I will get it re welded and continue to use it in the future..
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Donald Donald
Good for the price
Round Steel Hook-4 Claws Rotatable 28 inch
Works good only thing so far is bolt holding loop and hook seems to be separating think that is the only weak spot so far
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Dakota Carver Dakota Carver
Log garbber
Serrated Hook-4 Claws Rotatable 32 inch
Its good but hard to open little big but over all good
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Bert Lobbestael Bert Lobbestael
Recensie hijslier
Serrated Hook-2 Claws Rotatable 32 inch
Rooster koelschroef zat kapot in de verpakking
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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