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VEVOR 15.7-inch 26CC 2 Cycle Gas Hedge Trimmer, Gas Powered Pole Hedge Trimmer with Dual Sided Dual Action Blade, 270° Adjustable Trimmer Head, Suitable for Trimming Shrubs, Bushes

Customer Reviews for VEVOR 15.7-inch 26CC 2 Cycle Gas Hedge Trimmer, Gas Powered Pole Hedge Trimmer with Dual Sided Dual Action Blade, 270° Adjustable Trimmer Head, Suitable for Trimming Shrubs, Bushes

Single Hedge Machine High Branch Scissor 26cc

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Jose Jose
Cortasetos
43cc
Va muy mal muy pesado m encantaría devolverlo 😤
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Mack Morgan Mack Morgan
Owner
I really didn’t like the fact that my nephew bought the 52cc unit 2 days after I purchased the 26cc unit for $58.00 less than I paid. That just doesn’t seem right to me
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
D'marquess Jones D'marquess Jones
Man
Gas tank leaking by the lines and trimmer stop working the first day I use it
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Joe Joe
Yep
Box came damaged on 3 sides, unit seems to be made very very cheap. Hope it does what it says but I doubt it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Roger Roger
Buyer
The trimmer part had absolutely no dating material on it and it broke very quickly! Can even fing on the website how to order more. I’m done with VEVOR and there inferior products
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Glenn Salkeld Glenn Salkeld
Owner
It's too heavy. I parked it in my shed. Not much use to me. My bad!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
brussell74.br brussell74.br
Kind of junk
Kind of junk 1
Motor broke off shaft the first use
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Colin Levey Colin Levey
Built like junk - DO NOT RECOMMEND
Built like junk - DO NOT RECOMMEND 1
Built like junk - unsafe to use. The more I use this, the worse it is. Now the "safety" locking pin, which vibrates itself out when being used, is completely stripped when tightening. The amount of epoxy now holding this thing together is frightening. I do not recommend this AT ALL! First arrived and the handle was broken - WEEKS later the replacement part arrived, and its the wrong part. Now trying to assemble the rest because I give up with support, and the bolts for the trimmer safety guard are the softest bolts and nuts I've ever seen. Stripped on the first go and now impossible to get tight. Everything else I've bought from Vevor has come with fantastic instructions, the instructions with this are a joke
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
holeshotnme holeshotnme
Poor Customer Service
Poor Customer Service 1
I recieved the INCOMPLETE package in a timely manor. Customer service tho is really lacking understanding of customer commitment. The order was missing many pieces and i submitted pictures as requested. No replacement pieces or return label has been provided after several communication emails. Dont Recommend
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Jack Smith Jack Smith
President
President  1 President  1
When I receive this product, it was missing the accessory box, along with some of the essential tools. I contacted.Vevor and provided them photos and order number, and everything else they asked for. This has been going on for several weeks and no resolution. I am beyond frustrated and so disappointed in this company.
4 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.

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