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VEVOR 15.7-inch 26CC 2 Cycle Gas Hedge Trimmer, Gas Powered Pole Hedge Trimmer with Dual Sided Dual Action Blade, 270° Adjustable Trimmer Head, Suitable for Trimming Shrubs, Bushes

Customer Reviews for VEVOR 15.7-inch 26CC 2 Cycle Gas Hedge Trimmer, Gas Powered Pole Hedge Trimmer with Dual Sided Dual Action Blade, 270° Adjustable Trimmer Head, Suitable for Trimming Shrubs, Bushes

Single Hedge Machine High Branch Scissor 26cc

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Timothy R Taylor Timothy R Taylor
I wouldn't buy again
Purchased this economically smart system and actually expected it to work. It worked the first time I used it. Went back to use it the next day and the throttle no longer worked. Contacted support, sent a video of the problem. The warranty team sent me a message back that told me how to fix a flooded engine. The engine was clearly not flooded. So I sent a message back and explained that the engine was not flooded and that their response had nothing to do with the video that I provided and that they require. It's now been two weeks they've promised me a new throttle and I have yet to receive it. Purchase this used it one time in the month and haven't been able to use it since. Waste of money! Try to get a refund and no response.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
yopizca yopizca
No vuelvo a comprar está marca
52cc
Duro funcionando un día. Por más que escribo correos electrónico para pedir una reparación u algo no lo consigo. Servicio al cliente pésimo.
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud y hemos mantenido la comunicación sobre este asunto. Actualmente estamos solicitando información detallada por correo electrónico para resolverlo y quedamos a la espera de su respuesta. Tenga la seguridad de que daremos seguimiento al caso hasta su total resolución; por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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euroreno euroreno
Heavy, uncomfortable and cumbersome.
- first of all, this is a very powerful machine and that's about it! - Used as a weed eater and a brush cutter, it's very uncomfortable machine to use. The balance of the machine when attached to the harness is way off, so you end holding up the (very heavy) machine up with your rear arm. Not great! - The harness sucks, is difficult/impossible to get to sit right and is very uncomfortable to wear with the machine. The attachment clip is poor and difficult to attach to the machine. - The on/off switch in front of your trigger hand is in a bad position and keeps switching the machine off, and since you have to unclip from the harness - which you can't do with gloves on, to start it again - super annoying!! I had to tape the switch in the run position. - The face shield can't be worn with ear muffs on, so useless!! - Not looking forward to use the hedge trimmer or pole saw attachments simply because of the weight of the machine. - Even though everything is good quality and the engine runs flawlessly, I personally would never buy this again if it breaks down.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jerry Makedonski Jerry Makedonski
Not happy with product
I have used this item 3 times. The throttle cable came loose the first time, then after I tore it apart and put it back in place it worked fine for 1 hour the second time. Today it came loose again which mean I need to repair it yet again. Not really very happy. I will send them an email and see what happens. will repost the results of their customer service.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Adam bowerman Adam bowerman
Update
Have not received my package, no shipping update. Kinda disappointed
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Edward Garrett Edward Garrett
The weight
Bought this July9th and it is too heavy for a guy like me at 71 years old. The harness is maybe o.k for a light grass trimmer but not this. It is just too dam heavy. Also the shafts do not lock up tight. I noticed Vevor does not state the weight on their site of any of their products..example chain saws....this may be a good idea to state the weight!!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Martin Martin
Not fit for purpose
52cc
Everything you get is made from low quality plastic and breaks straight away. I’ve a feeling that motor housing will snap soon too. Zip in a bag broke straight away. Triblade bend after 5min of using it, says that should be only used with metal cover which is not supplied. Plastic handle broke almost instantly. Motor runs well. I’ve only used for 10-15min. Didn’t use the saw - I regret the purchase to be honest. Other VEVOR stuff I bough in the past were ok. Ah .. forgot to mention … I think I got a reconditioned unit - visible use signs all over then unpacking. Gloves were the worst :) can’t add photos as it says must me lower quality - unfit for iPhone photos I guess
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tommy Tommy
52cc multitool
52cc
Most uncomfortable tool I ever had vibrating in my hands harness is useless
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
snoopysmf snoopysmf
Nice look but not great quality
The item was new can’t use it for a very long time mine still look brand new the gas reservoir started leaking from the lines and theirs can’t get replaced parts or anyone to see about fixing it
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pe*** pe***
Missing parts
I received my order but my weed weater head and the pole saw are not In the box
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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