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VEVOR 15.7-inch 26CC 2 Cycle Gas Hedge Trimmer, Gas Powered Pole Hedge Trimmer with Dual Sided Dual Action Blade, 270° Adjustable Trimmer Head, Suitable for Trimming Shrubs, Bushes

Customer Reviews for VEVOR 15.7-inch 26CC 2 Cycle Gas Hedge Trimmer, Gas Powered Pole Hedge Trimmer with Dual Sided Dual Action Blade, 270° Adjustable Trimmer Head, Suitable for Trimming Shrubs, Bushes

Single Hedge Machine High Branch Scissor 26cc

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1158 Reviews
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Roy Bezio Roy Bezio
Equipment
Equipment 1 Equipment 1
Equipment is junk the pieces are not correct i have tried multiple times to get this together. The pieces do not click together the hole for lock rings do not connect .I cannot even use the machine I paid 300 dollars for . I want my money back .
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Derrell King Derrell King
Business owner
Business owner 1 Business owner 1
I bought a honey extractor from this company it came in dented their answer was to take a hammer and beat it out not refund or replace but keep a dented piece of s*** I will no longer buy anything from a company that will not stand behind its product
3 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Chad McConnell Chad McConnell
Homeowner
Homeowner  1
Review is for 26cc 2 stroke gas hedge trimmer. Sprays gas everywhere! Bought new. Started right up out of the box. Works properly but gas sprays everywhere from vent on top of cap. Unsafe to use. Awaiting response from Vevor
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Terryy Terryy
Not good customer Sevice
Not good customer Sevice 1 Not good customer Sevice 1
I purchased this. I use it twice the spring mechanism that holds the attachments on broke. I opened the claim with VEVOR I was completely ignored in my claim was settled in an email with no replacement or no replacement part. now I’m stuck with this tool that I can’t put attachments on because of this faulty spring that doesn’t hold them on..not good business
4 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lukus Lukus
Mr
Mr 1
I will need refund for chainsaw i bought, there is no chain size that will fit, even the 20" chain don't fit, now I'm stuck and it is useless without working. 20" chain buy from store don't fit and 18" too don't fit
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Giannis M Giannis M
Broken from the factory
52cc
Broken from the factory  1 Broken from the factory  1
I just unpacked my parcel and it actually delivered to me broken but not from the transport but from the factory. If I knew the manufacturer was from Italy I’d never order it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Francisco Javier Yristan Osta Francisco Javier Yristan Osta
Sobre el mensaje de haber recibido la mercancía cuando no fue asi
52cc
Sobre el mensaje de haber recibido la mercancía cuando no fue asi 1 Sobre el mensaje de haber recibido la mercancía cuando no fue asi 1
Me pone que recibí el pedido y yo no recibí nada ni ningún aviso al respecto , primero se me comunica que fue enviado y después que lo recibí cuando no es cierto si esto sigue así iniciaré acciones legales un saludo
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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débrousailleuse débrousailleuse
débrou
26cc
débrou 1
débrousailleuse pas très robuste produit de chine , les tuyaux d'essence pas bien fixé
0 people found this helpful
Customer Service Reply: Nous avons reçu votre ticket concernant ce problème. Notre équipe de support client suivra votre problème dans les 24 heures et continuera à vous aider jusqu'à ce que tous vos besoins soient résolus. Veuillez garder un œil sur les réponses aux tickets et les notifications par e-mail.
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Kevin Kevin
Want start
Want start 1 Want start 1 Want start 1 Want start 1 Want start 1
Vevor weedeater chainsaw attachment machine want start at all. Following all instructions. Prime as instructed.....................
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Darin Darin
DO NOT BUY!!! RUN FROM THIS PRODUCT!!!
DO NOT BUY!!! RUN FROM THIS PRODUCT!!!  1 DO NOT BUY!!! RUN FROM THIS PRODUCT!!!  1
Absolute effing garbage. It's been nothing but problems and a headache for me. Instruction manual doesn't even match the product I received. Fortunately, there are enough videos online to help troubleshoot. Used the trimmer once in grass, ONCE, and the base next and warped. I got it started 3 times and then it would never start again no matter what I did. Hi on marketplace and get a used quality trimmer/brush cutter etc. DO NOT BUY THIS!!
5 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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