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VEVOR 30.5 cm Outdoor Pizza Oven Portable Wood Pellet Pizza Oven Iron Spray Camping

Customer Reviews for VEVOR 30.5 cm Outdoor Pizza Oven Portable Wood Pellet Pizza Oven Iron Spray Camping

Customer Reviews

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142 Reviews
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Di*** Di***
Retouren Anträge schneller bearbeiten
Motor war defekt habe die defekten Lötstellen repariert Der Service war nicht gut . Habe immer nocht nichts von meinem Retoure Antrag gehört den ich gestellt habe
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Br*** Br***
Agg wanted to love it
Brand new already showing rust marks on black top part . There are 2 iginators in back only right one works and unit takes 20 mins to 600 degrees does not get 700 9r 800 as others have pointed out front is wide open heat escapes right out. Very disappointed.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mirkoleon mirkoleon
Mai arrivato
Prodotto mai arrivato a destinazione per un errore di trascrizione di indirizzo da parte di vevor e una pessima gestione della questione da parte del servizio clienti, facendo scadere la giacenza del pacco senza mai provare in alcun modo a modificare l’indirizzo da loro sbagliato. Quantomeno, dopo aver richiesto più volte il rimborso totale, sono stato accontentato. Pessima esperienza!
1 people found this helpful
Customer Service Reply: Abbiamo riscontrato che la questione da Lei segnalata è stata risolta tramite comunicazione via e-mail. Siamo lieti che il problema sia stato gestito tempestivamente. Non esiti a contattarci nuovamente qualora avesse ulteriori domande. Desideriamo inoltre porgerLe le nostre sincere scuse per l'esperienza logistica insoddisfacente che ha riscontrato; abbiamo preso nota dell'accaduto e ne informeremo il nostro partner logistico al fine di ottimizzare il processo di consegna. La ringraziamo per il Suo feedback, che ci aiuta a migliorare i nostri servizi.
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Ethan Martin Ethan Martin
Mr
I like it, but the rotation broke almost right away. I'm not sure. I just received it and put brand new batteries in it. It worked for a bit the it got stuck
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
D.Reside D.Reside
Igniter doesn’t work
We were excited to use this for the first time and the igniter does not work , pretty disappointing
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Denae Denae
Owner
Item arrived not working properly. Contacted customer support. The entire process to get a full refund and return the item was a huge hassle. Took days to receive replys. Vevor wanted to do partial refund. Do NOT accept partial refund. I will never buy vevor product due to difficult and slow customer service during return process.
2 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Michel Michel
Dont buy
Impossible to keep temrature. Tryed different pellets and coal. Temprature dropps to under 100 after oppening door and needs ages to come up to 400+ Stone gets cold instantly. Stay away from this product!!
4 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
JR JR
Arrived w/ broken stone
Arrived almost a month ago with a broken stone, still waiting on a replacement......
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Michael Michael
Nice oven for the money
Works well but can sometimes struggle to get up to and maintain temperature especially in colder weather ... very disappointed to learn that the gas burner can't be ordered separately so I would definitely recommend buying it with the gas burner included ..
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Jonas Fuchs Jonas Fuchs
Pizza ofen
Pizza ofen  2 Pizza ofen  2
Raucht wie sonst was .... Bekommen nur 300grad hin. Haben den dan den back Ofen genommen............
4 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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