Customer Reviews for VEVOR Handrails for Outdoor Steps, 1-2 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, White Retro Arch

What an unhappy experience! The package containing the railing arrived heavily damaged. I took pictures before I opened it because I expected the contents may have been damaged. They were. The two uprights both were dented and had paint missing in a few places. One scrape was almost 6cm long. There was a manufacturing defect in handrail itself which made it impossible to assemble the railing. I emailed and sent pictures to Vevor requesting replacement parts. I was told Vevor does not stock spare parts. I was offered a discount which gradually increased over a series of emails. I said I would return it for a refund. Vevor did not want the railing returned. Vevor refunded $98 of my $122 payment and I disposed of the railing locally. Not a pleasant experience