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VEVOR Magnetic Drill, 40MM Magnetic Drill Press, 1100W Magnetic Core Drill, 2700 LBS Magnet Force Drilling Machine, 220V Electromagnetic Drill Press, Mag Drill with 11PC 1 in HSS Annular Drill Bits

Customer Reviews for VEVOR Magnetic Drill, 40MM Magnetic Drill Press, 1100W Magnetic Core Drill, 2700 LBS Magnet Force Drilling Machine, 220V Electromagnetic Drill Press, Mag Drill with 11PC 1 in HSS Annular Drill Bits

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Customer Reviews

4 Out of 5
Based on 857 reviews
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Ross Tancred Ross Tancred
Angry Customer
How would we know. It does not work. They have decided to give us a pitiful refund that covers a small portion of the cost of the productr for something that we cannot use in any way or form, Be careful as next they will sell hooks that are straight bit of metal and offer a 5% refund.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Donald Brown Donald Brown
Owner
This item odds showing that it’s been delivered. I have Not received this item Please refund my money back to my account.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Agustin Santana Agustin Santana
Welder
I never got it delivered!. Customer service did not help like i was thinking but in the end i got a refund!.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Sander Scherpenhuijzen Sander Scherpenhuijzen
Magneet boor
Na meer dan een maand wachten en vooruit betaald te hebben nog steeds niks ontvangen.
0 people found this helpful
Customer Service Reply: Bedankt voor uw feedback. Het spijt ons zeer te horen dat u problemen met het product hebt ondervonden. We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam zal contact met u opnemen via e-mail en u op de hoogte houden totdat het probleem is opgelost. Controleer uw inbox regelmatig op onze berichten.
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Billy Breedlove Billy Breedlove
Mr.
I waited 3 months until the black Friday sale to order this Vevor mag drill. Then over two weeks went by with no movement on the order tracking. When I contacted Vevor, they said it was basically lost in shipping. Instead of reshipping another mag drill they said we will just refund your money. I said, "I bought it at Black Friday sale price; I don't want a refund, I want what I ordered." So a few days later they refunded my money, forcing me to either rebuy at full price or not buy at all. So I bought a different brand. I will never again buy anything from Vevor.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
kuldip kuldip
purchaser
promise refund still waiting
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
never again never again
not received
Ordered this drill and it was never delivered!!! a month of messaging with Vevor customer service and still no proof of delivery or refund. Worst customer service out there. STAY AWAY FROM VEVOR!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jim Jim
Buyer
First use, motor spins and first internal gear. However the second gear does not engage so the drill chuck doesn’t spin at all. Didn’t get a single hole out of it. At least my paperweight is magnetic.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
rolleri rolleri
perceuse magnetique
Cher client, Merci beaucoup d'avoir contacté le centre de support VEVOR. Nous allons vous envoyer un nouveau contrôleur gratuitement. Veuillez patienter 10 à 15 jours. Souhaitez-vous mettre à jour l'adresse de livraison pour les accessoires ? Si vous rencontrez d'autres problèmes, n'hésitez pas à nous contacter. Cordialement, L'équipe de support VEVOR Suite à votre message ci dessus, je n'ai toujours aucune nouvelle de votre envoi. Je changerais mes notes lorsque j'aurais reçu votre envoi et essayé la perceuse. Bonne journée.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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William Flagg William Flagg
Owner fence company
Drill is under powered and has a hard time.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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