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VEVOR Magnetic Drill, 40MM Magnetic Drill Press, 1100W Magnetic Core Drill, 2700 LBS Magnet Force Drilling Machine, 220V Electromagnetic Drill Press, Mag Drill with 11PC 1 in HSS Annular Drill Bits

Customer Reviews for VEVOR Magnetic Drill, 40MM Magnetic Drill Press, 1100W Magnetic Core Drill, 2700 LBS Magnet Force Drilling Machine, 220V Electromagnetic Drill Press, Mag Drill with 11PC 1 in HSS Annular Drill Bits

Customer Reviews

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bourdettehubert65 bourdettehubert65
Machine en panne
Bonjour, j'ai reçu votre perceuse, j'ai perce 4 trous de 45 mm et la perceuse à fumée Elle ne tourne plus et fait disjoncter le général Je suis dans l'attente d'une pièce pour la garantie plus de trois semaines, vraiment déçu J,attends après vous I
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et avons maintenu le contact concernant ce problème. Nous vous sollicitons actuellement par e-mail afin d'obtenir des précisions nécessaires à sa résolution, et nous sommes dans l'attente de votre réponse. Soyez assuré(e) que nous assurerons le suivi jusqu'à une résolution complète ; nous vous invitons à surveiller les réponses apportées à votre demande ainsi que les notifications reçues par e-mail.
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Noel Noel
not good
I had a problem with the drill and i contacted vevor and explaned the problem and i never heard back from them.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Arzani Maurizio Arzani Maurizio
Assistenza tecnica deludente e inaffidabile
**Titolo: Assistenza tecnica deludente e inaffidabile** Ho acquistato questo trapano magnetico VEVOR da 1450 W e ho riscontrato difficoltà nella corsa verticale del gruppo motore e mandrino. Ho contattato l'assistenza tecnica inviando spiegazioni e fotografie del problema. Nonostante la promessa di una risposta entro 24 ore e un successivo sollecito, non ho ricevuto risposta. **Ritengo inaccettabile che VEVOR ignori le richieste tecniche di un cliente dopo l'acquisto, ma trovi il tempo di chiedere una recensione.** Un'assistenza post-vendita che, nella mia esperienza, si è dimostrata del tutto inefficace.
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Customer Service Reply: Abbiamo aperto una segnalazione per gestire questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti finché la questione non sarà risolta. Ti invitiamo a controllare regolarmente la tua casella di posta per verificare la presenza di nostri messaggi.
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holymolykah holymolykah
Unit did not work
I received my VEVOR magnetic drill It seemed as if it was a returned item as I found metal shavings and also a random drill bit in the box. The unit itself had scratches as well Went back back-and-forth with their service department on email. They said it was shipping and for me to use it I went to use it turned it on. Sparks came out of the motor and has not turned on since I have sense send an email and have not received a response.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
john.newton@stufflers.com john.newton@stufflers.com
Warranty hard to get after 5 holes doesn't work
Worked for 5 holes using there core drill bits. Now they wont refund even after showing video of magnet coming off always. Lucky bought with paypal as there customer seevice is overseas and full of scripted info and not addressing the issues
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Je*** Je***
not strong magnet
Cut's fine, but the magnet is not strong enough to hold its own weight, so it is a drama in practice because the drill is 'walking & faling'
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
raymond saylor raymond saylor
Mag drill
I would like to write a nice review if I had it try. I have never received this mag drill. Ithasbeen three weeks since I order it and tracking says ticket is created. That is all. So I can tell you if it is great or not. Thanks
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
sonet.nicolas sonet.nicolas
Mécontent
Ce produit ne correspond pas à la description la force du magnétisme n'est pas suffisant pour permettre de bien la fixer. Impossible à utiliser. la réponse donnée à été il faut une tôle de minimum 10mm. Donc pas utile
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Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez vécu une expérience décevante avec notre service après-vente et notre service client ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à rectifier la situation et à nous améliorer. Nous avons constaté que le problème que vous aviez signalé a été résolu par e-mail. Nous sommes ravis que votre souci ait été pris en charge rapidement. N'hésitez pas à nous recontacter si vous avez d'autres questions.
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No Drill Ned No Drill Ned
Where's my drill?
Weird asking me to review the magnetic drill I ordered September 6th and still haven't received it. Might be awesome but getting ready to cancel order after waiting 3 weeks.. Any vevor employees bother looking at these reviews? If so can you check on my order?
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
NOGO NOGO
SHIPPING ISSUES
ITEM WAS NEVER DELIVERED, HOWEVER, THE WEBSITE SAYS IT IS DELIVERED. NOT SURE WHAT KIND OF LOGISTIC ISSUES VEVOR IS HAVING. STILL WAITING ON THE REFUND.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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