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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Customer Reviews

4 Out of 5
Based on 7339 reviews
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7339 Reviews
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Rudershausen Rudershausen
Herr
Red Vertical All in One
Heizung wurde vom Fachmann vor Einbau mehrfach getestet, ohne Funktion. Treibstoff Diesel wurde aufgefüllt, Auspuff und Lufteinzug wurden laut Vorschrift installiert. Nach mehreren Startversuchen 8 - 10 mal geht Heizung immer, ständig auf Fehler E10 und schaltet ab. Heizung läuft an, Lüfter geht, Pumpe taktet und ist entlüftet, Heizung zündet nicht und aus Auspuff kommt nur weißer Rauch, ohne Heizfunktion, Zündfunktion. Nach 4-5 Minuten versucht Steuerung einen Neustart auch ohne Funktion und schaltet dann immer mit Fehler " E 10 " ab. Mehrfacher Versuch, ohne Erfolg ! Möchte fehlerhafte Dieselheizung sofort Umtauschen, zurück schicken. Bitte schnellste Klärung und Zusendung einer funktionierenden Heizung, es ist kalt im Winter! Mit freundlichen Grüssen aus Suhl F. Rudershausen
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Robert R Kelly jr Robert R Kelly jr
Heater
Orange Horizontal All in One 
Use five times pump stopped working if I could I'd give it a zero 0 now I'm freezing my butt off , trying to figure out how to contact Vevor
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Never Again Never Again
Disappointed
Red Vertical All in One
After a month of waiting for it to never arrive. Customer service was horrible and of no help. It was excuse after excuse. This was my first and last time ever ordering anything from Vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Danny Danny
Very disappointed
Red Vertical All in One
It worked fine for the first two days but then stopped. I have asked Vevor for assistance but on one has come back to me for two days now.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
lana lana
pel
Orange Horizontal All in One 
I didn't get the Diesel Heater. Contact customer service and they need 48 hours to resolve the issue. It is more then 20 days I don't have any answer. Never going buy again.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Pablo Pablo
Entrega tardia
Llevo esperando más de 14 días el reembolso de 30€ por retraso y pérdida del envío anterior. Dijeron que en 24 48h tendría en paypal los 30€ aún estoy esperándolo porque dicen que está en revisión.
0 people found this helpful
Customer Service Reply: vHemos recibido su ticket sobre este problema y nos hemos mantenido en contacto con usted al respecto. Le proporcionamos una solución por correo electrónico y esperamos sus comentarios. Le aseguramos que seguiremos en contacto con usted hasta que el problema se resuelva por completo. Por favor, esté atento a las respuestas a los tickets y a las alertas por correo electrónico.
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David Houston David Houston
Heater
This was the most disappointing purchase I have made. I have had multiple problems. I have contacted the support centre and gotten no results except the offer of a $20 credit and try and have it repaired somewhere else. I now have to buy another unit from someone else to heat my shop. I will telling everyone I know that if you are interested in this unit don't buy it from vevor. Your better to buy from someone else.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Euroinfra OÜ Euroinfra OÜ
Vevor diesel
Red Vertical All in One
I still haven't received your package. I haven't received any delivery information.
0 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Jon Jon
Mr
Never got it!!! You lost it!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Andrea Andrea
Non scalda
Red Horizontal All in One 
Comprato per scaldare un garage di 20 mq, ma in realtà non riesce a raggiungere una buona temperatura nonostante sia alla massima potenza, forse va bene solo per piccoli camper o furgoncini, ma per le stanza non riesce, acquisto inutile
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Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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