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VEVOR Moonshine Still Distiller 5Gal 21L Stainless Steel Water Distiller Copper Tube Home Brewing Kit Build-in Thermometer for DIY Whisky Wine Brandy Sliver

Customer Reviews for VEVOR Moonshine Still Distiller 5Gal 21L Stainless Steel Water Distiller Copper Tube Home Brewing Kit Build-in Thermometer for DIY Whisky Wine Brandy Sliver

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Customer Reviews

4 Out of 5
Based on 547 reviews
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547 Reviews
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dmceilings dmceilings
Set up is not as shown in picture
Could have come with at set up for the water
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
christelle nelka christelle nelka
Notice uniquement en anglais
La notice est en anglais est je ne comprend rien
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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baradonludovic baradonludovic
Pas super
Le refroidissement rt trop petit, la surface de chauffe et trop concentré donc petite odeur de grillé
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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Pe*** Pe***
Water distiller
Coil needs many adjustments to fit in smaller cooling pot.Small cooling pot shouldn’t be positioned on top of larger pot so cooling water needs to be constantly changed due to heat source of large pot.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
susanne pflüger susanne pflüger
Gerät entspricht nicht meinen Vorstellungen
Der kühlaufsatz ist zu klein und distillierleitung ist zu dick. Ansonsten ist das Gerät OK.
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Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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cdmski13@gmail.com cdmski13@gmail.com
Missing parts
Missing parts 1
It is missing parts and i have read the catch container is too small and it is.
3 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
de*** de***
Change fittings or get lead poisoning
Change fittings or get lead poisoning 2 Change fittings or get lead poisoning 2
I have been distilling water because my well water has heavy metals in it. since I bought it good cheap unit but drinking the distilled water mostly in coffee I have been getting upset stomach and headaches. After doing some research and test on parts I have found lead. All the flared brass parts contain lead and maybe the copper lines as well. This item if parts not changed will give you lead poisoning other then that it's a good unit after you change parts.
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
agbeaf agbeaf
The user did not leave any written comments.
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firstclass-mae firstclass-mae
Quality issues
First use I experienced rust holes in the seam welds
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Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464183421371392] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
farrellaaron07 farrellaaron07
No thumper keg included
Dosint include a thumper keg when you ask about it tgay say where does it say about the thumper keg in the manual
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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