Select the country/region, language, and currency you prefer for shopping.
VEVOR 12 Ton Porta Power Kit 1.4m Oil Hose Hydraulic Car Jack Ram Autobody Frame Repair Power Tools for Automobile Repairing and Hydraulic Equipment Construction

Customer Reviews for VEVOR 12 Ton Porta Power Kit 1.4m Oil Hose Hydraulic Car Jack Ram Autobody Frame Repair Power Tools for Automobile Repairing and Hydraulic Equipment Construction

Customer Reviews

How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
381 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
Translate all reviews to English
Translated
See original
Sidney L Williams Sidney L Williams
Owner
12 Tonss Red
I ordered 2 packages. Vevor put the wrong address on one of them. It was delivered to the wrong address and when you try to talk with customer you can only text. When I was texting the customer service bot I asked it to compare my delivery address to the FedEx address on the package. It gave a nonsense response and told me to contact the shipper. FedEx said since Vevor put the wrong address on the package Vevor would have to contact them. It's impossible to communicate with Vevors customer service bots so I guess I'm going to lose my money. Won't ever use this worthless badly run company again. Chinese companies are a joke!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jim Hayes Jim Hayes
Owner
12 Tonss Red
Absolute piece of junk. Don’t waste your money. Vent after first use. Vevor support told me to “bend it back” before using again.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
JR JR
4 Ton Porta Power
4 Tonss Red
First time used it bent like it was made of butter, lodges claim and had no responce, very poor product and even worse after sales service
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Abdul afroze Mohammed Abdul afroze Mohammed
No.25052100904102346327
12 Tonss Red
I bought this product but its doesn't work I need my refund or replacement
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Robert Robert
Owner
12 T Orange
I received the Porta Power. It looked good but it did not work. I contacted Vevor and after a few day and making me send them a video of the issue they told me I had to repair it and they offered $20 and a crappy video of how to get the metal filings out of the jack. I did the procedure and told them I wanted $40 for my time. I will not buy from them again.
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
porta power porta power
INSPECTORTINK
4 Tonss Red
I have not received the porta power as of now. 6/14/2025 I am not happy about this
0 people found this helpful
Customer Service Reply: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
jc jc
gm
20 Tonss Red
The tool came defective and the reps gave me the run around to not refund or replace.
0 people found this helpful
Customer Service Reply: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
Rodrigo Rodrigo
Pessima compra
10 Tonss Red
Funcionou duas vezes agora não funciona mais pessima vazando oleo pelas conecçoes não recomendo como o diamond ja diz o barato sai caro
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
Translate review to English
Translated from Portuguese
See original
Phonzo Phonzo
Lying thieves
4 Tonss Red
Terrible company. They don’t deliver their products when they are supposed to be delivered, then lie about the details as if they’re that asinine to not know it has tracking. Then won’t refund your money when package is not accepted for being 4 days late. Would never do business with them again. Nothing but lying thieves.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
John John
Owner
12 T Orange
The box wasent what was shown when purchased. The box that came was busted up and won't latch. Filed a complaint. They haven't sent me a new box
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

People Who Bought This Item Also Bought