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VEVOR 12 Ton Porta Power Kit 1.4m Oil Hose Hydraulic Car Jack Ram Autobody Frame Repair Power Tools for Automobile Repairing and Hydraulic Equipment Construction

Customer Reviews for VEVOR 12 Ton Porta Power Kit 1.4m Oil Hose Hydraulic Car Jack Ram Autobody Frame Repair Power Tools for Automobile Repairing and Hydraulic Equipment Construction

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Customer Reviews

4 Out of 5
Based on 381 reviews
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381 Reviews
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Rayon Rayon
Press
4 Tonss Red
OK so not bad I needed the bigger one for my project so this one i had to give it to someone who needed it more
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Michael jones Michael jones
MikeJones.57@hotmail.com
20 Tonss Red
This tool would be more useful if you didn’t have to hold the pump upside down to use
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Gunru Gunru
Ram has a weal spot.
12 Tonss Red
Which using the ram, the fitting gave in and the ram was bound at an angle and would not retract!
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Y Y
Vevor 20T porta power
20 Tonss Red
Had a problem with the ram not retracting when I opened the valve after the second time using. Managed to sort out the problem but would have expected this not to have occurred with a brand new tool. Came in a metal case with wheels which was an unexpected bonus.
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
Glenn C Glenn C
12 Ton Porta power
12 T Orange
Only used the scissors wedge. Did the job I needed it to do, but leaks hydraulic fluid. I was able to tighten the fitting some. Won't know if it helped until I use it again.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Doc Doc
Just an old guy
4 Tonss Red
Well, The pump didn't work right out of the box. Pump had no oil. Had to go buy oil. Pumped it 100's of times and got nothing. Bled the system as described. I had to send them a video of it not working. Then they didn't have one in stock. Had to wait, wait, wait. Short story, a month later from the time of the request for replacement, I got a return shipping label. I will have to say they were in touch about every 3 days, telling me they were waiting on a shipment. In hindsight, I should've insisted on a refund in the beginning instead of waiting on a replacement pump, which never came. Hope to get a new one and plan on it working as it should.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mark Hirsch Mark Hirsch
Owner
4 Tonss Red
Ted to use it to lift back left corner of a tractor , about 1500# . Will not do 4 ton if it won’t lift 1500 #s .
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Paoli Paoli
Mr
12 Tonss Red
Mauvais montage d'usine, j'ai dû démonter et remonter l'intégralité du vérin. Je déconseille l'achat aux novices en mécanique.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Kimo Kimo
Maintenance Mechanic Engineer
4 Tonss Red
On the very first day using this product it malfunctioned. And the process of getting a replacement or a refund, takes to long.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Country Cracker Country Cracker
12 ton Porta Power
12 T Orange
1st use. Would not Build pressure. was only quarter full of Hydraulic fluid. So I filled it up, still would not build Pressure. Line was full of air. So after that it started to work fine till Hydraulic fluid started pouring out the Head of Ram. I would not Recommend this tool at all. Starting to think the word VEVOR means "Crap" in some Language.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!

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