The tiles have the thickness, construction, feel, and look of a Styrofoam dinner plate. I'm not exaggerating. At first, when I pulled the top one out of the box I actually thought it was a piece of packing material - but it wasn't. It was the actual tile itself. They don't look nearly as well made as the photos make it seem - and the photo of the guy cutting them with scissors makes the piece look a lot more rigid than what it actually is. So far I've decided to keep them as I can't find anything that looks better for less than double the price. update: 11/5 First, a few of the tiles are damaged inside the box because of the packing tape wrapped around the plastic protecting the tiles. The only solution was the send the whole box back and hope that, for some reason, the next box would be different. I opted to just use the damaged tiles for the edges that I had to cut Second, I will say that in a photo, the ceiling looks much nicer than they do in person. And even in person, they don't look too bad as long as the ceiling is very high. I would not recommend these on any ceiling low enough that a tall person could touch it - at that kind of height, the dinner plate look is hard to miss. Third, I discovered that the tiles are not square! After I put up a couple, I noticed they didn't line up for some reason. So i took the square tile down, rotated it 90 degrees, and magically it fit correctly! Measuring them revealed that they aren't 20" x 20" at all but 19.5"-ish. And by "-ish" I mean that some are 19.5" in one direction and 19 5/8" in the other direction. All-in-all, I'll admit that they are roughly half the price of anything else I could find so I guess you get what you pay for. Even after feeling and seeing the construction of them, I opted to stay with them vs replacing them with a much more expensive option.
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