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VEVOR Zero Gravity Chair, 33 inch Zero Gravity Recliner Lounge Chair for Indoor and Outdoor, Adjustable Anti Gravity Chair with Cushion, Headrest, Footrest, and Cupholder, 500 lbs, Black

Customer Reviews for VEVOR Zero Gravity Chair, 33 inch Zero Gravity Recliner Lounge Chair for Indoor and Outdoor, Adjustable Anti Gravity Chair with Cushion, Headrest, Footrest, and Cupholder, 500 lbs, Black

865x825x1110 mm Black

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JS JS
JS
865x645x1110 mm Grey
Satisfactory not great, head rest or lumbar adjustment belt broke while adjusting. Sew it, which i didnt have to, again and worked.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Ben Wood Ben Wood
Like it but arrived damaged
865x645x1110 mm Black
Doesn’t seem to be their fault, but leg arrived broken
0 people found this helpful
Cory Massey Cory Massey
Bars at legs bending
865x825x1110 mm Grey
Chair starts bending in at the bars on the legs. Need better support at the bars. Would return but it is 2 days past the date of when we could. Other wise, chair is comfortable.
0 people found this helpful
Carole Bow Carole Bow
Abysmal customer service
865x645x1110 mm Grey
I complained about the cushion, which is nothing like expected. And have only received an automated response.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
BRUNO FRÉZEL BRUNO FRÉZEL
Inconfortable et laid
865x825x1110 mm Grey
Fauteuil inconfortable et laid, vevor a refusé le retour et le remboursement malgré mes demandes dans les délais de leurs conditions de vente
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Russell nunnally Russell nunnally
Chair
865x645x1110 mm Black
Never received chair
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
René René
Kussen van de stoel valt zwaar tegen
865x825x1110 mm Grey
Degelijke zware stoel maar in tegenstelling tot de advertentie een erg dun kussen. Geen schuimrubber maar een mega dunne vulling van waten, eerder 0,5 cm dik in plaats van de aangegeven 10 cm. Hierdoor geeft de stoel geen ondersteuning en lijkt het meer alsof je wegzakt in een dekbed. Voor mij is dit kussen echt onbruikbaar!
1 people found this helpful
Customer Service Reply: Hallo! Het spijt ons oprecht te horen dat u een teleurstellende ervaring heeft gehad met onze klantenservice en aftersales, en we nemen uw feedback serieus. Hartelijk dank dat u dit heeft laten weten – uw input is essentieel om ons te helpen dit op te lossen en onze service te verbeteren. We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op.
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Jacques Jacques
Commande égarée
865x645x1110 mm Grey
très mécontant de votre site , première commande égarée , jamais reçu , donc jamais plus je ne commandrer autre chose chez vous . Et par la mème occasion veuiller suprimer mon compte client .
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Don Mason Jr. Don Mason Jr.
I took it for a spin , was horrible experience, I guess you received what ya pay for
865x825x1110 mm Grey
Nice strong medal fram, needs work on comfort, I'll have to pay extra for that.. Oh well.. ☹️
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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