Customer Reviews for VEVOR 2 Drawers Washer Dryer Countertop with 2-Tier Shelf, 54" x 27" Wooden Washer and Dryer Countertop with Non-Slip Pads, Water-Resistant Laundry Topper for Laundry Room Organization, Black

I purchased the laundry cabinets and countertops for the laundry machine. I bought the insurance as well when check out. However, when the unit came broken. I first contacted vevor via online chat. And then wait at least a day receive response. And finally vivor agreed to give full refund. Few days later, I noticed a refund to my credit card BUT, refunded the wrong item. One is black and one is white. White one is the damaged one. So I contacted vector and waste time again. Chat line is now disabled, can't create a new chat. So I replied using the old correspondence emails. After a day, I got a replied back. They said that they already gave me a full refund and he sent me a screenshot of the wrong amount. I then wrote another email. This time with attachments to explain again. This is the worse experience ever. I feel like they don't read and just randomly process lol. I am done with vevor. I have ordered quite abit through the years but no more. Also note that I put the unit to the curbside. City garbage didn't pick-up. Ended up costed me $25 to throw the heavy junk away. Too much hassle. Too much BS. Stay away.