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VEVOR Washdown Deck Wash Pump Kit 12v 20 Lpm 70 Psi Caravan Rv Boat Marine

Customer Reviews for VEVOR Washdown Deck Wash Pump Kit 12v 20 Lpm 70 Psi Caravan Rv Boat Marine

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Customer Reviews

4 Out of 5
Based on 477 reviews
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477 Reviews
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ken ken
no aftersales service
pump worked fine for a bit, then the micro switch died and pump wouldnt turn on. contacted Vevor about buying a replacement which has fallen on deaf ears, totally ignored, after a previous review from another purchaser where they stated in their reply that replacement parts were available. absolutley NO after sales service.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Brian Smith Brian Smith
Customer
This website is the most pathetic software of all the websites I've ever been on the guy who made the software should get a beaten
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Robert England Robert England
Business owner
Business Bureau No replacement, no refund, no help. Don't trust their return policy as they don't seem to have any intention of keeping it. There is no phone number to call. These pumps are a complete waste of money. Complete Junk!instead of sending me a pickup ticket they wanted pictures of the pump!So you want a picture of your pump not working ?
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Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Autocaravana Autocaravana
Autocaravana
No ha llegado
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Customer Service Reply: Le pedimos disculpas por la insatisfactoria experiencia logística que tuvo. Hemos detectado este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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B B
Don’t buy
Supposed to be set to pressure. Installed in my RV and it pulsates like crazy
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Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Robert Robert
Owner
This product never worked . The return process was very abnormal. Resulting only in a lessor amount refund. I will not be buying from vendor again. Avoid buying anything from them.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Kevin Campbell Kevin Campbell
Boss
Very disappointed. The first one i bought worked well for a while but then it became obvious that the pressure switch was not turning it off. Instead the motor was stalling and heating. Eventually the motor burnt out. So I bought this one (same as the last one). Again drawing current when not in use because the motor stalled before the pressure switch opened. If you don't like changing your pump frequently, don't buy this one. Warranty procedure is ridiculous. How am I supposed to submit a video of a stalled, overheating pump?
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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