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VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

450x200x200 cm Vert

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Incomplete instructions Incomplete instructions
Incomplete instructions
835x300x225 cm Vert Toit bombé
The instructions that come with this are incomplete. They include a picture of a half built green house with the steps assemble as shown. Then a complete green house with instructions assemble as shown. I need step by step instructions. I emailed support and they keep apologizing for the delay of answering my questions, I don’t need them now, I finally figured it out. But it would have been nice had the instructions been complete and clear to follow.
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jenny Jenny
Not hardy in wind gusts
300x200x200 cm Vert
This greenhouse was great until some heavy winds. Aluminum bent and the greenhouse rolled despite being staked down.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Don Don
Failed the first cold night
900x300x200 cm Vert Toit en pointe
Quick delivery and easily assembled. You have to bury the frame and the cover, which is a pain. On the first night below freezing all the plants inside the greenhouse died. All the Velcro windows were closed and lined up the best I could. The doors were zipped and blocked off. No reason it should’ve failed.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sebastian Sebastian
Serra vevor 4x2x2
450x200x200 cm Vert
Serra molto leggera,non vale niente, e rimasta tutta piegata dall vento nonostante ho eseguito le istruzioni .Una esperienza da dimenticare
0 people found this helpful
Customer Service Reply: Grazie per il tuo feedback. Siamo molto dispiaciuti di apprendere delle difficoltà che hai incontrato con il prodotto. Abbiamo creato un ticket per dare seguito a questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino a quando il problema non sarà risolto. Si prega di controllare prontamente la propria casella di posta per i nostri messaggi.
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Khristopher boyce Khristopher boyce
Mr
300x200x200 cm Vert
Not very sturdy construction, frame broke/ bent 1st wind storm
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
DPES PTY LTD DPES PTY LTD
Not the best
300x200x200 cm Vert
When you tighten down the green house the zipper no longer closes the door making it a parachut when wind comes along. Also the design of it having only 1 door makes it very hard to keep down when there is wind. Thirdly the plastic over hang for putting dirt on a way too short as soon as wind comes along off it goes. Thid green house lasted 5 days in my back yard i unfortunitly bought a second before i put the 1st on up. I still have it in the box and wont be using it.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Buyer Buyer
Lightweight
600x300x200 cm Blanc
Was to light weight for our storms in southwest michigan 50mph winds bent the poles and broke the joints.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for taking the time to provide feedback. We’re sorry for any inconvenience you’ve experienced. Our after-sales team is available to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
Melva Cole Melva Cole
Mrs
300x200x200 cm Vert
Did not hold up to the rain ,very cheaply made would not buy again
1 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is important to us. We’re sorry for any inconvenience. To receive quick help, reach out through our "Contact Us" page online—our after-sales team is here to assist. We appreciate your understanding.
Haylee Haylee
Quality
900x300x200 cm Vert Toit en pointe
Metal is thin and broke the day after we put it together. And I cannot find any option for returning items.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Martyn Towle Martyn Towle
Mr
600x300x200 cm Blanc Toit bombé
Looked to be decent quality for the price BUT the plastic cover has now torn on all 4 corners even though weather has been calm. Now expect it to shred at the first sign of any wind! Sent a messsge to customer service & no response….
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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