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VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

450x200x200 cm Vert

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Robert Robert
How to reach customer service
600x300x225 cm Vert Toit bombé
Love the greenhouse, but customer service is nonexistent. No possible way to contact them, no way to get more info, no way to complete the project. The order itself was a breeze, delivery was on time. Just tremendously unsatisfied with the absolute lack of customer support. Did I mention there is zero customer support?
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
jeremymccloudjlm jeremymccloudjlm
Missing bolts and nuts
450x200x200 cm Blanc
Missing half the bolts and nuts
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Customer Service Reply: Dear valued customer, We are sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
wdkearney wdkearney
Cheap, but metal tubing is solid structure.
450x200x200 cm Blanc
You get what you pay for. The zippers for the door went first, then the cloth tie-backs for the window plastic. And don't skimp on tie-downs. A medium wind can carry it away. That said, the basic structure is solid. I am in my third year, having replaced the original plastic with greenhouse plastic, added rigid doors and roll-up sides. The cost was worth it just to get the fitted metal tubing.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Patrick Patrick
14x6x6 NOT 15x7x7
14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2
Got home from work and started putting together everything. Was going good until I started doing the arches , none of the holes were lined up I had to redrill almost every hole i get the whole thing together and just looks smaller to me. So I pull out my tape measure , and this thing's not even the advertised size the listing says 15x7x7 the Measurements came out to 14x6x6.5 this makes me leery about buying anything from the site because obviously these guys do not know how to use a tape measure and I had to make my own cap for the end of the watering system , because it didn't come with one i would return this item, but considering all the work I had to do to get it up.It's not worth taking down now. What should have been a 45 min job Turned into 3 hrs
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kim Kim
eeh
450x200x200 cm Blanc
Honestly, the cover is fragile. I've already had a stick go through it, and the frame- we tried to move the greenhouse the other day, and the frame broke... very disappointing.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Marc Marc
Serre à améliorer
600x300x200 cm Blanc
Devrait avoir une sangle d'attache à chaque arches avec les grand vents que nous connaissons c'est la 2 ieme qui s'écrase sur les plants
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Caroline Caroline
27' Tunnel Greenhouse
835x300x225 cm Vert Toit bombé
It's a great greenhouse dor the price. We found the man door does not fit and does not close so stick to the roll up door. Absolutely use sandbags all around and tie down the top with ropes! Any little wind will lift the whole thing! Keep the windows and door closed in stronger winds. There needs to be more frame ties inside, 1 in each corner is not enough, and 1 tie down on the outside of each corner doesn't suffice either! The door latch is a joke so we just tie it shut. Other than these problems and we're glad we purchased the 5 year "NO QUESTIONS ASKED" Warranty we're happy with it. Will post photos & video later if allowed
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
STRUTYNSKI STRUTYNSKI
Structure un peu légère
Difficile de retrouver la même qualité de serre que celle achetée il y a 20 ans. La structure en alu est un peu fragile et le serrage ecrase les tubes ; des inserts en métal éviteraient le problème. Néanmoins le rapport qualité/prix est correct mais il reste à voir la tenue dans le temps.
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Selman Selman
Not bad
600x300x200 cm Blanc Toit bombé
Good product but upside need also windows. Hot Air can't go outside from under windows.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
jean jean
NEDELEC
toile fragile aux coutures
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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