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VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

450x200x200 cm Vert

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Melissa Holt Melissa Holt
Dr
450x200x200 cm Vert
The box came smashed and the poles were cheap steal that was bent missing parts .
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
khodja khodja
achat serre tunel 9x3
900x300x200 cm Vert Toit en pointe
produit parfait mais dommage je n'ai pas eu la notice de montage
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Vu Vu
DIY
450x200x200 cm Vert
Product is looking good but only structure so week, it can not stand with little moderate wind 20-30 mph. If they can use 3/4-1" frame stucture and it will much better.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lyne Lyne
Serre tunnel Vevor
835x300x225 cm Vert Toit bombé
J’aurais payé un peu plus cher pour plus de solidité. Certains tuyaux plient facilement.
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Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Vos commentaires sont très précieux et nous les transmettrons à notre équipe qualité afin d'améliorer nos produits. Nous vous remercions d'avoir pris le temps de nous en faire part, car cela nous aide à les perfectionner.
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Scott Plasek Scott Plasek
Good value- but missing pieces
835x300x225 cm Vert Toit bombé
Good value for the cost. The shipping boxes are not strong enough and it opens on the end. I received and pieces were missing. There were no more pieces available so they refunded my money, but now stuck with trying to figure it out.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Steven provenzano Steven provenzano
Worked great for awhile
300x200x200 cm Vert
So I have had this greenhouse for less than a year and it did AMAZING that was until this weekend . Spring is fast approaching and I wanted to make sure the greenhouse was tidy and organized for the seed starting and hardening off that will soon be happening well I went to close it up for the day as it was fully organized and cleaned and when I went to zipper the right side closed it got halfway down before the zipper popped off tract no big deal right just get it back on track we'll as soon as I went to open the zipper to fit it back on track it cracked and completely feel off now I have a greenhouse that does not close which means it does not work hopefully vevor will replace the zipper or if not possible the cover.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Aj Aj
Owner
450x200x200 cm Vert
It will deter the plastic in four or five month in houston heat
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Janet Hall Janet Hall
Mrs
600x300x225 cm Vert Toit bombé
Main part of the poly tunnel seems ok. The door is not good at all. Having to try and make something to fit. The door shuts with useless Velcro strips. One windy day and wide open, it does not hold it shut. Design needs re configuration.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Keno Keno
No Parts
900x300x200 cm Vert Toit en pointe
This was a bas expericence the bolts and tie down did not come with it
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Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Gustavo Navarro Gustavo Navarro
Owner
450x200x200 cm Vert
Pretty bad build , material didn't last long ,fell aparafter a 15 miles an hr wind .pins n rope did really help at all had to get it from my neighbors backyard afterwards definitely won't recommend it
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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