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VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

450x200x200 cm Vert

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Buyer Buyer
Mr.
450x200x200 cm Vert
Initially, while assembling the frame, I noticed that the length specified in the offer was 10 cm shorter. I reported the issue to the VEVOR service center. However, after final assembly, it turned out that the frame's dimensions differed from the tent's by approximately 10 cm in EVERY OTHER DIMENSION. The tent sits loosely on the frame, and as you can see in the attached photos, the frame doesn't fit the tent. This makes the entire structure unstable. The small refund I received from VEVOR as compensation didn't compensate me for the costs and effort I had to put into restoring the entire structure. I'm not satisfied from it.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
dude dude
moneky wrench
450x200x200 cm Vert
material holes not match. instructions confusion and have to tie this sucker down good. strong made this into kite and kind of wreck it
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gustavo Martín Gonzalez Gustavo Martín Gonzalez
Invernadero
600x300x200 cm Vert
El paquete llego todo menos la tornilleria de montaje.
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Customer Service Reply: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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Forrest Pendleton Forrest Pendleton
Mr
600x300x200 cm Vert
Received damaged cover one whole seem is tearing and coming apart before I even got to put it on and seems like it’s going to take forever to get help
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Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
serre serre
serre de jardin
300x200x200 cm Blanc Toit bombé
Les tubes métaliques sont vraiment de faible épaisseur sinon pas mal pour le montage et aussi la longueur de la bache serai de 10 cm de plus sur les cotés ce ne serai pas de trop à voir avec le temps pour le reste.
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Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Miguel angel Miguel angel
Invernadero grande
600x300x200 cm Vert
Elementos sencillos y montaje facil,hay que fijarlo bien al suelo porque con viento se lo lleva del sitio.Hay que utilizar mas puntos de sujeccion.
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Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda enormemente a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Jacky Jacky
Moyen
300x200x200 cm Blanc Toit bombé
Cette serre est très pratique mais ... compliqué d'assembler les arceaux, avec les numéros, et il vaut mieux eêtre deux personnes. Pour avoir acheté la même il y a deux ans, tout s'envole avec un bon coup de vent. Et les tubes plient et cassent très facilement. Cette année nous essayons de dissocier l'ancrage des tubes au sol et l'attache de la toile au sol aussi, en espérant que seule la toile s'envolera !
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Aleida Wassink Aleida Wassink
Mrs.
600x300x200 cm Blanc
It is the perfect sized greenhouse for my growing needs. How ever, I made the mistake of putting the first one up before winter and with the amount of snow we had it partly collapsed before I got out to sweep it off again. I bought the second one to replace bent parts. For the money though it's a great for one season use.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
User_1234 User_1234
Very cheap and rips extremely easiler
600x300x200 cm Blanc
If you have any wind at all it’ll just rip open. Poles are small and thin. I was hoping I could use it for a few spring if I take it down during summer and winter. But I think it’ll only last one spring. Very light weight and pretty cheap quality
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
It’s fine but mediocre
450x200x200 cm Blanc
Wind and snow will destroy this thing no matter what. It can make sense for some people but I’d encourage spending the extra money for something more durable.
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.

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