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VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

450x200x200 cm Vert
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Customer Reviews

3 Out of 5
Based on 1118 reviews
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William William
Ripped day the day I set it up
900x300x200 cm Vert Toit en pointe
The screw head ripped the plastic so cheap
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Alina Bobrovska Alina Bobrovska
Una schifezza
600x300x200 cm Vert
Non durato neanche un giorno il telo di copertura
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Kevin Kevin
Owner
600x300x200 cm Blanc
Walk in tunnel was up two weeks. Cover was on five days, added extra weight and tie downs after watching reviews. Tunnel is completely destroyed by wind. Frame bent at connections, cover tore at seems. Disappointed, but you get what you pay for.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Demuynck Olivier Demuynck Olivier
Dont buy!
600x300x200 cm Blanc
After 2 days of installation like prescribed in the manual, the whole thing collapsed. The tubes are very poor quality, almost all tubes where pleated. Dont buy this shit! And to be honest, cliënt service by vevor could be better!
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
RabbittHole RabbittHole
Velcro missing from door cover./No CS. Purchase AYOR
600x300x225 cm Vert Toit bombé
The delivered it em was improperly manufactured and was missing the grippy side of the velcro required to attach the plastic cover to the door frame. I advised vevor of the problem a week ago. Customer service has consisted only of saying "we're working on it" while not working on it. I offered options to partially refund, or to send a correctly manufactured replacement part. As neither have occurred, I have to choice but to return the 20x10 ft greenhouse to vevor and warn others of poor manufacturing process/quality control and non-existent customer service. If resolved within 24 hours , I will ATTEMPT to edit this review (if possible/allowed).
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mike Mike
Abysmal
900x300x200 cm Vert Toit bombé
Fell apart in the first sign of wind , trenched in 30 cm deep , poles may aswell be made of straw.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Very low quality Very low quality
Would not buy again
835x300x225 cm Vert Toit bombé
Half of the hardware was missing I called and emailed and no response was given, would not recommend at all
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Lisa green Lisa green
Vector greenhouse
600x300x200 cm Blanc
This thing came with no instructions, wrong parts and not enough bolts. Customer service sux also. Cannot get hold of anyone
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Serge Jaquenoud Serge Jaquenoud
Herr
300x200x200 cm Vert
Ich habe es nie erhalten!!!
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben dies zur Kenntnis genommen und werden es an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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Melero moreno miguel Melero moreno miguel
Serre 9x3x3
900x300x200 cm Vert Toit en pointe
Serre fragil je viens de acheté un outre la même pour que est la même que le château il ma donné la autorisation si non je acheté plus ça ni ici pas de qualité et 2 mois après 100€ de moins la même serre une honte.... Il ma pas dure 3 mois la serre incroyable Et quand même no me autorise pas a montrer les photos
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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