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VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2 m/ 20 x 10 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2 m/ 20 x 10 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

600x300x200 cm Blanc

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Buyer Buyer
Mr.
450x200x200 cm Vert
Initially, while assembling the frame, I noticed that the length specified in the offer was 10 cm shorter. I reported the issue to the VEVOR service center. However, after final assembly, it turned out that the frame's dimensions differed from the tent's by approximately 10 cm in EVERY OTHER DIMENSION. The tent sits loosely on the frame, and as you can see in the attached photos, the frame doesn't fit the tent. This makes the entire structure unstable. The small refund I received from VEVOR as compensation didn't compensate me for the costs and effort I had to put into restoring the entire structure. I'm not satisfied from it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Eric Eric
serre
600x300x225 cm Vert Toit bombé
peu pratique tubes légers porte peu fonctionnelle les scratchs ne tiennent pas ,chère pour la qualité
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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dude dude
moneky wrench
450x200x200 cm Vert
material holes not match. instructions confusion and have to tie this sucker down good. strong made this into kite and kind of wreck it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Randy Randy
Mr
600x300x200 cm Blanc
Don’t buy this greenhouse unless you don’t get any wind. Had 25 mph winds and the metal framing bent up and is now unusable. And we have it in a protected area.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Denise Denise
Serré de jardin
600x300x200 cm Blanc
Désolé mais Je trouve les tuyaux très feluettes
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Peter Müller Peter Müller
Herr
600x300x200 cm Blanc
Ist leider unter der ersten Schneelast zusammen gebrochen, der Service hier ist auch unterirdisch, man bekommt eine Mail das man seine PayPal Adresse angeben soll, antwortet darauf aber angeblich reagiert man nicht. In der App ist das Ticket auch nicht sichtbar. Ich kann Vevor nicht empfehlen.
0 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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John John
Not Built for the Real World — 3 Years of Fighting the Wind
600x300x200 cm Blanc
I've had mine for three years, so this isn't a first-impression take — I've put this thing through its paces. The short version: it's flimsy, and unless you're willing to modify it, it's going to let you down. Assembly requires a surprising amount of hardware, and that's just the beginning. The real problem is wind. If you live anywhere that sees 10–15+ mph gusts — and honestly, who doesn't — you absolutely must bury the side edges, or this greenhouse is gone. Not tipped over. Gone. I've buried mine every season and still had to redo it after strong winds pulled the edges back up. It's an annual ritual at this point. The metal tubing is another weak point. The walls are thin enough that if you try to move or reposition the structure without supporting both ends, the tubes will kink under their own weight. It's not a matter of being rough with it — it just happens. If you're in a calm, sheltered spot and treat it delicately, you might get by. But if you want something that can actually handle weather without babysitting, look elsewhere or budget time for serious modifications.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Mathieu Mathieu
Bij de eerste stevige wind al volledig krom getrokken
450x200x200 cm Blanc
Zeer zwakke behuizing die het bij de eerste 'stevigere' wind al begeeft, de dunne buizen plooien meteen alsof het niks is... Prijs/kwaliteit is dit zeker en vast geen aanrader.
1 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Tonya Tonya
Ms
600x300x200 cm Blanc
All the pieces to put it together did not come in it. When winter came, it collapsed like nothing then I had to find a way to get rid of all the materials it left behind. Would not recommend
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Régis Régis
M.
600x300x200 cm Vert
Bache correct, mais les tubes sont vraiment très fin et au 1er coup de vent, la serre à était aplati comme une crêpe ! compte tenu du prix il fallait s'en douter.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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