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VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2 m/ 20 x 10 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2 m/ 20 x 10 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

600x300x200 cm Blanc

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1061 reviews
SB SB
Destroyed by rain one day after setting up
900x300x200 cm Vert Toit en pointe
I spent three days putting this together and one day after it was set up, it rained and this greenhouse collapsed. It was difficult to get a refund. This is the second item purchased from Vevor that was destroyed shortly after putting up and I will no longer purchase from Temu. Nuts were too big for bolts so they wouldn’t secure, poles were already damaged when shipment arrived and the metal is so thin that some of the poles were bent when setting up. I am very disappointed as this my second purchase from Vevor that was destroyed shortly after being set up I am trying to upload photos and I keep getting an error that the image won’t load but I am able to add a photo not of the greenhouse so it appears I can’t upload photos of the damages to my review.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
J J
Missing pieces
900x300x200 cm Vert Toit en pointe
Was missing two of the roof angles, and doesn't use American sizes so can't just get something at the hardware store.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Dillon Dillon
Collapsed after the second day of owning
900x300x200 cm Vert Toit en pointe
It collapsed the next day after building it. Junk
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Rick.G Rick.G
Homesteader
900x300x200 cm Vert Toit en pointe
Greenhouse went together smoothly. But only one month later there is holes in the peak where the upper bolts are. On almost every truss. Would not recommend.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle this has created. For more assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
Kelly Ricketts Kelly Ricketts
Boss
300x200x200 cm Vert
This is a poorly made item, just fell apart before even got it fully set up. Maybe won't be shopping at Vevor anymore
1 people found this helpful
Customer Service Reply: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
J J
Garbage in wind
835x300x225 cm Vert Toit bombé
Ripped apart the first time we put it up, the poles are flimsy and the tarp doesn't have enough anchors to the poles
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Gardener Gardener
Ms
450x200x200 cm Vert
Frame is very flimsy and bends in the wind. The tarp is ok but the tension strings rip off easily. I prefer the pop up style tent better. Needs a lot more tie downs and to be heavily reinforced. Doesn't open on both sides so its lacking in ventilation.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
Rosi Rosi
Mrs
835x300x225 cm Vert Toit bombé
Well all I can say is that goods tracked arrived on time, but all the pieces were not in there. Seems this is a theme on here...but if you know that its a problem, double check and have a decent customer support to assist...t contact just triggers a review (lol) which is not good strategy when they also tell you call to report a problem and they cannot actually help ...they will tell you to send message and photo.s videos to (attachment@vevor.com ) I cant understand therefore why not publish the address for problems rather than waste time going to customer service chat who cant help. Sites ok but after sales needs work.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
Peter Milne Peter Milne
Mr
300x200x200 cm Vert
Having finally got around to constructing the tunnel (delayed due to high winds and rain), it appears there are 6 (six) short bolts missing from the order. I would be obliged if these items were forwarded to me so that I can complete the construction. Thank you. Then I will be in a realistic position to review your oroduct
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. We apologize for any inconvenience caused. To get prompt support, visit our online "Contact Us" section—our after-sales team will assist quickly. Thank you for your understanding.
Shawn Shawn
Junk
900x300x200 cm Vert Toit en pointe
The bars are cheap thin metal they just bend and collapse under wind pressure turns into a big twisted mess of metal tubing just from wind of I light rain storm
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more assistance, check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.

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