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VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2 m/ 20 x 10 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2 m/ 20 x 10 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

600x300x200 cm Blanc

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Henry Henry
Poor Quality
450x200x200 cm Vert
I bought this greenhouse and assembled it per the instructions. The poles are very cheaply made with extremely thin metal . We built it and secured it per the directions and 2 days later we had some wind (nothing significant) and the whole greenhouse collapsed because all of the pol es bent where the joints are!
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
RabbittHole RabbittHole
Velcro missing from door cover./No CS. Purchase AYOR
600x300x225 cm Vert Toit bombé
The delivered it em was improperly manufactured and was missing the grippy side of the velcro required to attach the plastic cover to the door frame. I advised vevor of the problem a week ago. Customer service has consisted only of saying "we're working on it" while not working on it. I offered options to partially refund, or to send a correctly manufactured replacement part. As neither have occurred, I have to choice but to return the 20x10 ft greenhouse to vevor and warn others of poor manufacturing process/quality control and non-existent customer service. If resolved within 24 hours , I will ATTEMPT to edit this review (if possible/allowed).
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mike Mike
Abysmal
900x300x200 cm Vert Toit bombé
Fell apart in the first sign of wind , trenched in 30 cm deep , poles may aswell be made of straw.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Marty Marty
Junk
450x200x200 cm Vert
Did not hold up to wind and rain. Frame is flimsy and bent easily, plastic tore. Straps for towing it to frame tore off,,
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Very low quality Very low quality
Would not buy again
835x300x225 cm Vert Toit bombé
Half of the hardware was missing I called and emailed and no response was given, would not recommend at all
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
hhhh hhhh
hhhh
450x200x200 cm Vert
Die Masse des Gewächshaus sind nicht wie bei der Offerte Breite 210cm sonder 198 dasselbe be ider Höhe statt wie die Offerte 210 nur 200cm. Zudem verstand ich den Preis inklusiv der Fr. 10.00 und nicht anschliessend zusätzlich Zollgebür. Ich werde bestimmt keine weitere Bestellung mehr tätigen. c.lüpold
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Serge Jaquenoud Serge Jaquenoud
Herr
450x200x200 cm Vert
Die Lieferung kam nie an
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Serge Jaquenoud Serge Jaquenoud
Herr
300x200x200 cm Vert
Ich habe es nie erhalten!!!
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben dies zur Kenntnis genommen und werden es an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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Melero moreno miguel Melero moreno miguel
Serre 9x3x3
900x300x200 cm Vert Toit en pointe
Serre fragil je viens de acheté un outre la même pour que est la même que le château il ma donné la autorisation si non je acheté plus ça ni ici pas de qualité et 2 mois après 100€ de moins la même serre une honte.... Il ma pas dure 3 mois la serre incroyable Et quand même no me autorise pas a montrer les photos
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Merlin Merlin
Did not last three months
835x300x225 cm Vert Toit bombé
I give it one star because it got here on time otherwise it is 0 star. Not even three months old and I never got to use it as the first wind tore it to pieces. I've contacted vevor for a replacment or refund. If there is a way to do it I wil update this review if vevor gets back to me or not.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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