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VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2 m /20 x 10 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 6 x 3 x 2 m /20 x 10 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 3 Top Beams, 4 Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, Green

600x300x200 cm Vert

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Manuel González Manuel González
Se rompe
600x300x225 cm Vert Toit bombé
La cubierta no duró ni un año. Se rompió con el sol
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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homesteader homesteader
chief innovator
600x300x225 cm Vert Toit bombé
Don't waste your hard earned money OR valuable time with this or its difference sized peers. First bit of bad weather this thing tore to shreds, all the frame bent to #ell. Tubing wall is extremely thin. Kinks if you breathe on it or look at it too strongly. Had high hopes, but serious waste of time and money. You have been warned. Vevor makes great stuff, this damages their reputation and they should not even sell it as it is insulting.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jaggerbowers jaggerbowers
Terrible product - warranty scam
600x300x225 cm Vert Toit bombé
TERRIBLE PRODUCT - WARRANTY SCAM! Paid $276.90 for this green house plus $49.84 for extended warranty. Set the green house up to exact standards expected in instruction manual, had the green house set up for 1 week, the wind started to blow moderately hard and right away the seams started to tear apart on the shelter. Removed shelter and contacted vevor, waited weeks for them to come up with a solution and the solution is a $29 refund to compensate. I declined the insult of a solution and said I want to return the product and im now being offered $88 and they expect me to just eat the the $250 loss. Don't waste your time and money.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
histolady1 histolady1
360x200x200 cm Vert
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to leave a review. We noticed that no additional comments were included. If you need any assistance with your order or have any questions, please visit our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket for any unresolved issues, and our after-sales team will be happy to assist you as quickly as possible.
Jk Jk
Walk-in tunnel Greenhouse
600x300x200 cm Blanc
Didn't even last a month into winter. Caved in under
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David David
None
600x300x200 cm Blanc
First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Unhappy Unhappy
Beware
This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.
2 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jeb Jeb
Light weight
600x300x200 cm Vert
The cover did not hold up and had tears from the wind, the frame is very light weight . I don’t recommend this greenhouse
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Forrest Pendleton Forrest Pendleton
Good green house but needs upgrades
600x300x200 cm Vert
The rope ties need to be reinforced as well as the bottom where the corners meet
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Ryan Ryan
Homesteader
600x300x200 cm Vert
Homesteader 2 Homesteader 2 Homesteader 2
Purchased this a few months ago bought it with the protection plan assuming it would be like any other protection plan. I regret buying the extended protection plan beings they dont cove acts of God and this dang this has the cheapest flimsy metel skeleton that although anchored was allowed to be flattened by merrily wind. I will not be buying there kits again and going back to DIY because at least I know that it'll actually work as it should. I mean I dont know who builds greenhouses that are only rated for indoor use oh wait vevor does. Not gonna say I feel mislead but I feel like yall decided to cut corners where you ready shouldn't have and I feel scammed especially when you have a disclaimer in the box that says the product cant be put in any outdoor conditions other than perfect with zero wind. Which last I knew your not exactly going to get to choose weather. So its a cute kids pretend thing I guess because they definitely didn't build it with longevity in mind.. I just find it messed up that its advertised to be good enough for outdoor use but this is not how one likes to wake up and see the thing holding plants that are providing food for my family. The product lasted a totally of 3 weeks from time it was installed im not saying this product doesn't have potential because the plastic is great but unfortunately the skeleton in which they give with it is a joke
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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