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VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green

360x200x200 cm Vert

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Christine Stein Christine Stein
Purchaser
835x300x225 cm Vert Toit bombé
Waited 3 weeks, never came, contacted Vevor and said well it must be lost, sent refund, very disappointed
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
T T
Flimsy
600x300x200 cm Blanc
Very thin gauge metal that dented nearly immediately by my toddler dropping a big stick (for a toddler) on the frame. While assembling, If you screw the pieces in tightly, the metal tubes just bend into oval shapes, so there is no sense that things are secure. Since it is so modular and you can't tighten the screws properly due to the weak metal, it is nearly impossible to get perfectly level on dirt ground. There are warnings on the product about not using it in basically any type of weather, and it really doesn't hold up to any of it. There are only 8 tie-down strings attached to the cover (two on each side on each end) and 2 of them ripped off with the slightest wind. The tie down strings for the cover are a complete joke. I doubt this thing is going to last an entire year in my pretty mild climate, and I'm definitely going to need to buy supplemental supplies to keep the cover on, keep the frame anchored, etc. so I can try to prolong it from just collapsing and turning into a giant pile of garbage.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Very poor quality
600x300x200 cm Blanc
Item arrived damaged, I tried to return it but they just give you the run around and closed the ticket before I was even able to reply. Vevors return policy is a huge joke, they will make you jump through hoops knowing that most people are just going to say F×@& it and keep the damaged item because its so difficult to get a refund or return the product. The greenhouse collapsed in short order from a rain storm because the damaged poles were weakened. I would not recommend this to anyone.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product. We have created a new ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lilia Lilia
Shit company AI customer support which just waiting your time cheap poor quality product fail a part
450x200x200 cm Vert
This is the cheapest shit I ever bought with the money I paid not worth at all when i contact customer support the company a shit company. They just give you a runaround AI customer support that you would never go anywhere with that. You won’t stop any problems with it they just give you runaround. Jim Pike is broken pours missing. I couldn’t get a hold of not a customer service. He just want some bullshit pictures. After receiving the pictures of the claim. They haven’t received it. They just like a bunch of shit piece of shit company.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Shabbir siddiqui Shabbir siddiqui
Tunnel greenhouse
450x200x200 cm Blanc Toit bombé
I installed it and already started rusting in few days. October 3rd,2026. Put on cover, and it teared from 1 place. Within 15 days.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Stuart Hauge Stuart Hauge
Buyer
835x300x225 cm Vert Toit bombé
ABSOLUTE GARBAGE!!!!!! DOESN'T EVEN COME CLOSE!!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Michele Michele
Customer
600x300x225 cm Vert Toit bombé
I live in South Dakota & the first 20 mph & it folded up. Not sturdy at all. Ripped the tie down point off the cloth. .
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cathrin Adomeit-Gerres Cathrin Adomeit-Gerres
Frau
600x300x200 cm Vert
Ich gebe die schlechteste Bewertung die es gibt, seit Monaten versuche ich mein Geld für diesen Artikel zurück zu bekommen, der mir noch nicht mal geliefert wurde! Service unterirdisch, keine Möglichkeit Kontakt aufzunehmen um mein Problem zu schildern. ICH MÖCHTE MEIN GELD ZURÜCK, umgehend!!!
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Rodney Rodney
Buyer Beware
835x300x225 cm Vert Toit bombé
Buyer beware: this greenhouse came without any instructions on how to attach the cover and doors. The support group was no help and non existent. DO NOT BUY this greenhouse!!!
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Barrois Barrois
Déçu oui déçu ,
600x300x200 cm Blanc Toit bombé
J’ai mis la note minimum, pas pour le produit en soit car c’est la deuxième serre que je commande Mais pour Le Manque d’infos pas moyen de savoir où se trouvait mon colis J’ai eu plusieurs mails avec des réponses vagues Le dernier mail me disant que j’aurai un dédommagement alors j’attends Je suis un très bon client j’aime les produits VEVOR je vais voir si j’ai gain de cause Si oui je serai satisfait Dans l’attente d’un geste je reste confiant l’avenir le dira Cordialement
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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