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VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green

360x200x200 cm Vert

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Robby Robby
Pas très solide
900x300x200 cm Vert Toit bombé
Tout n’est pas à l’épreuve du climat du Québec. La toile est très fragile et la structure aussi ! Gardez votre argent
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tami Palmer Tami Palmer
Mrs
450x200x200 cm Blanc
It doesn't have two doors.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vincent Vincent
Dépense d’argent
900x300x200 cm Vert Toit en pointe
Un coup de vent et tout est cassé en plusieurs morceaux j’en ai acheter 2 et les 2 son en plusieurs morceaux et tout crochis
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Marceau Marceau
Serre
835x300x225 cm Vert Toit bombé
Suite à un retard de livraison de 7 jours. Arceaux défectueux, emboîtement difficile, perçage des passages de boulons pas en face !
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Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Adam Adam
Mr.
450x200x200 cm Vert
It was easy to set up. Had a few wind related problems. First, the supplied anchors didn't hold and it flew into my neighbors yard. I retrieved it and it was in pretty good shape. I bought better anchors and secured it again. We had a pretty windy day which is common where I live. The structure collapsed in the 30 mph winds. If I lived somewhere with less wind this might have worked. The thin metal can't stand up to the wind where I live.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David David
owner
600x300x200 cm Blanc
The assembly was easy to do. but it could not hold up to the 50mph wind and snow. Collapsed very disappointing, but it did its job on the 1st year of use.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Graeham Graeham
Mr.
600x300x200 cm Blanc
Mr. 1 Mr. 1
These are the worst greenhouses I have ever dealt with. This is my second year with them. Year 1 week 1 the covers disassembled themselves in a light breeze. Completely shredded. So i bought proper 6mil greenhouse plastic. This year I set them up with some wiggle wire to actually keep the plastic on, and the frame collapsed under no more than its own weight. Completely split the garbage, roll-and-tack, pencil thin hoops. It is now trash in less than two years. Do not buy these. They don't stand up to wind of more than 20km/hr, which is a light breeze. They self disassemble. I should have saved my money and just built the things myself out if EMT conduit. It would have been much sturdier.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gene Grainger Gene Grainger
Poles bent
835x300x225 cm Vert Toit bombé
Box came severely damaged almost looks like it has been returned .. some items wrapped. Some items not ... several screws missing and 2 of the poles were dented ....one being the corner support. :( i have picgure but its not letting me load em
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Jeri Guertin Jeri Guertin
Diddnt even survive 6 months o
600x300x200 cm Vert
One good thunder shower and she collapsed.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Buyer Buyer
Mr.
450x200x200 cm Vert
Initially, while assembling the frame, I noticed that the length specified in the offer was 10 cm shorter. I reported the issue to the VEVOR service center. However, after final assembly, it turned out that the frame's dimensions differed from the tent's by approximately 10 cm in EVERY OTHER DIMENSION. The tent sits loosely on the frame, and as you can see in the attached photos, the frame doesn't fit the tent. This makes the entire structure unstable. The small refund I received from VEVOR as compensation didn't compensate me for the costs and effort I had to put into restoring the entire structure. I'm not satisfied from it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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