Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green

TERRIBLE PRODUCT - WARRANTY SCAM! Paid $276.90 for this green house plus $49.84 for extended warranty. Set the green house up to exact standards expected in instruction manual, had the green house set up for 1 week, the wind started to blow moderately hard and right away the seams started to tear apart on the shelter. Removed shelter and contacted vevor, waited weeks for them to come up with a solution and the solution is a $29 refund to compensate. I declined the insult of a solution and said I want to return the product and im now being offered $88 and they expect me to just eat the the $250 loss. Don't waste your time and money.

We received the package (board card) damaged. It was ripped, so some of the screws were lost on the way, the instructions paper was totally wet so impossible to use. Very bad experience.

Didn't even last a month into winter. Caved in under

First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.

This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.

The product is advertised as 12 feet long, but in reality it is more like 11. The assembly directions were not as clear as I would have expected. The metal frame is also a bit feeble. I had hoped there was going to be an entry on both sides of the greenhouse. Only one. Having said that, the price was such that I can afford to make it last for a few years and then look at investing in something more substantial.

Is what you expect for the price. Work as should. Nothing special. Already has a small hole where one of the end caps rubbed through.

Die Qualität ist ganz ok. Die Farbe ist anders als auf den Bildern.

Received the Greenhouse in a timely manner. The problem arose when I opened the box to start assembly. First the box had way more tape than what is normally on factory packages. Once opened, the hardware, nuts and bolts, were mostly scattered through the box. Several plastic bags were scattered through the box. It appeared these were suppose to have frame parts in them. As I took inventory I found about half the hardware was missing. I am assuming this was a return that wasnt checked well. I requested a replacement hardware package. Vevor made me jump through hopes, sending pictures of the box, pictures of what hardware I had. After several days of that run around, they agreed to send a new package of hardware, problem was the package was not in the US, itvwas in China. This started on 12/18/25 and was finally resolved on 1/8/2026. This is not good customer service. First theyvsent out a returned item to a good customer without properly checking the contents. Then waste my time with do meeting whatcwas missing and finally ship whatcwas missing from China when the Greenhouse was shipped from in the US. Step up your game Vevor.

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