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VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green

360x200x200 cm Vert

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Buyer Buyer
Lightweight
600x300x200 cm Blanc
Was to light weight for our storms in southwest michigan 50mph winds bent the poles and broke the joints.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for taking the time to provide feedback. We’re sorry for any inconvenience you’ve experienced. Our after-sales team is available to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
Melva Cole Melva Cole
Mrs
300x200x200 cm Vert
Did not hold up to the rain ,very cheaply made would not buy again
1 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is important to us. We’re sorry for any inconvenience. To receive quick help, reach out through our "Contact Us" page online—our after-sales team is here to assist. We appreciate your understanding.
Haylee Haylee
Quality
900x300x200 cm Vert Toit en pointe
Metal is thin and broke the day after we put it together. And I cannot find any option for returning items.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Martyn Towle Martyn Towle
Mr
600x300x200 cm Blanc Toit bombé
Looked to be decent quality for the price BUT the plastic cover has now torn on all 4 corners even though weather has been calm. Now expect it to shred at the first sign of any wind! Sent a messsge to customer service & no response….
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Reb Reb
Greenhouse
835x300x225 cm Vert Toit bombé
I was really disappointed about this product. I didn't like how thin the metal frames is built and it is hard to assemble. The door frame on this. 28 foot long tunnel is not covering the opening completely and the metal frame around the door is bending already I have always recommended vevor product, but not this one
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Jeff Watson Jeff Watson
Greenhouse
600x300x200 cm Blanc
I have been very happy with all products from be or. The green house is nice with one exception, the tubing used for frame is to thin and cannot withstand high winds . It kinks at the joints . For a few dollars the frame could be upgraded and be or would have a great product.
1 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you well. Following our recent conversations and the agreed-upon terms, we’re writing to inform you that the necessary actions to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration you faced—your satisfaction is incredibly important, and we’re determined to make things right.
DJ DJ
Design issues
600x300x200 cm Vert
The plastic is very strong but the pipe assembly is a design flaw as the holes drilled in the pipe for the bolts creates a weak spot that bends in high winds causing the greenhouse to collapse where perpendicular pipe clamps would have been a better choice and most likely prevented collapses.
0 people found this helpful
Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
Billy Billy
You get what you pay for from Vevor
300x200x200 cm Blanc Toit bombé
Frame is reasonable for the price, however the free holes in the canopy are a Vevor Special I didn't order!
0 people found this helpful
Karl Karl
Arrived broken and no support
450x200x200 cm Vert Toit bombé
Arrived broken and no support 1
Simple but decent growhouse for the price. However, one on the metal struts arrived broken, so I contacted Vevor customer service. No answer for one week, despite the promise of 24 or 48 hours customer service. I then used the customer chat and they promised to look into this matter asap. Still no answer. The cheap prices comes with a cost, I get it. But getting no help what so ever with broken products, will stop me from using Vevor again. And I am a returning customer, until now. Really bad - getting flooded with Vevor ads, but no ads in the world could compansate for lousy customer support.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jeremy Jeremy
Junk DONT BUY
450x200x200 cm Vert
Junk DONT BUY  1 Junk DONT BUY  1
Bought the first one found out it had a bent bars where it connects they denied me a new one or refund. So bought another one exact same one this time all the ends was smashed so now I been going going back and forth with vevor customer service which is no help and the seller yet again is no help. DONT BUY THIS
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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