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VEVOR Walk-in Tunnel Greenhouse 2.9x2x1.9 m Galvanized Frame PE Cover White

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse 2.9x2x1.9 m Galvanized Frame PE Cover White

300x200x200 cm Blanc Toit bombé

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Indi Indi
Lasted 10 days - Greenhouse cover
600x300x200 cm Blanc
So I knew when I got this greenhouse that it probably wouldn’t last long so I tried to reinforce it by building garden beds right up against the walls and also attaching welded livestock panels along the sides. We have had it up for 10 days and the cover is ripped in several places and we haven’t really had any strong winds yet! Today the cover ripped from the ties and blew half off the greenhouse. I have no idea how make this even half usable.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Tanner Tanner
Missing Hardware - No Response
600x300x200 cm Blanc
My greenhouse arrived missing the hardware to assemble. I’ve had a ticket open for two weeks now with no action! I have a mess in my yard waiting for this to go up and NO support from Vevor. Not impressed at all.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
charisse charisse
Home Gardner
450x200x200 cm Vert
This was not created very well. I bought and did not have even one full month. It rained in my city and when I returned home from work the greenhouse was down. I thought nothing of it since the top was still on but when I got closer all the steel parts were bent and some even broken. I thought maybe it happened because rain sat on top of the greenhouse but no, there was no standing water on top. I personally would not recommend as it needs to be built a bit stronger unless you live in a sunny state where it doesn't rain. The positive is, it was enough room to walk through and held a decent amount of plants. Update: The company worked with me to rectify the situation. Thank you
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brad Brad
Didn't last
900x300x200 cm Vert Toit en pointe
With the wind in our are which is normal for the area the tarp wore holes over some of the joints then the flimsy frame eventually bent and broke. Lasted 3 weeks...
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dalton Dalton
Greenhouse
835x300x225 cm Vert Toit bombé
All of the material is cheap the pipe is so thin it gets smashed flat when you tighten down the bolts, the cover rips when you try to strap it down. Do not buy this save your money
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Luc Luc
pas solide
450x200x200 cm Vert
installé hier pour protéger mes repiquages de tomates la structure s'est pliée avec du vent à 50 km/h j'ai donc tout retiré et tout remisé je déconseille ce produit
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Irene Irene
miss
600x300x200 cm Blanc Toit bombé
i found the page and the information of the product very confused. I thougth i was buyng a two door greenhouse(VV-TG-12107WHITE) and finally i got one door greenhouse and that is not what i wanted. I am not happy with the tent i got. I am not happy with my experience buying in Vevor.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Craig Todd Craig Todd
Ranch owner
600x300x200 cm Blanc
Had a wind tear up the outer covering as well as breaking the support. I'm trying to get a refund now
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tina Tina
Ms
300x200x200 cm Vert
DONOT BUY Cheap zipper broke after first zip
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Foot Foot
Schlecht
600x300x225 cm Vert Toit bombé
Die Ware wurde nie geliefert.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben den Sachverhalt zur Kenntnis genommen und werden ihn an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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