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VEVOR Walk-in Tunnel Greenhouse, 9.6x6.4x6.2 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 6 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 9.6x6.4x6.2 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 6 Windows for Outdoor

300x200x200 cm Vert Toit bombé

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1248 reviews
Mario Mario
Definitely not built to handle Canadian winters.
835x300x225 cm Vert Toit bombé
It collapsed under the first snow, 3 inches overnight was too much for the frame, and the wind did the rest. Good value overall, but not made for snowy regions.
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding."
Incomplete instructions Incomplete instructions
Incomplete instructions
835x300x225 cm Vert Toit bombé
The instructions that come with this are incomplete. They include a picture of a half built green house with the steps assemble as shown. Then a complete green house with instructions assemble as shown. I need step by step instructions. I emailed support and they keep apologizing for the delay of answering my questions, I don’t need them now, I finally figured it out. But it would have been nice had the instructions been complete and clear to follow.
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jenny Jenny
Not hardy in wind gusts
300x200x200 cm Vert
This greenhouse was great until some heavy winds. Aluminum bent and the greenhouse rolled despite being staked down.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Don Don
Failed the first cold night
900x300x200 cm Vert Toit en pointe
Quick delivery and easily assembled. You have to bury the frame and the cover, which is a pain. On the first night below freezing all the plants inside the greenhouse died. All the Velcro windows were closed and lined up the best I could. The doors were zipped and blocked off. No reason it should’ve failed.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Khristopher boyce Khristopher boyce
Mr
300x200x200 cm Vert
Not very sturdy construction, frame broke/ bent 1st wind storm
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
JL JL
Didn’t last long
450x200x200 cm Vert
Unfortunately the frame was not strong enough to support the cover in any amount of wind. Even though it was anchored and had extra weight placed on the base of the frame, it blew away on the first windy day of Spring and damaged my car
0 people found this helpful
Customer Service Reply: Cher client, Merci de partager vos préoccupations. Nous sommes désolés pour la gêne occasionnée par cette occasion. Pour plus d’aide, veuillez vous rendre sur notre page « Contactez-nous » en ligne, recherchez-la dans la barre de navigation inférieure. Envoyez-y un ticket pour tout problème non résolu, et notre équipe après-vente s’efforcera de résoudre les problèmes rapidement. Nous vous remercions de votre compréhension.
DPES PTY LTD DPES PTY LTD
Not the best
300x200x200 cm Vert
When you tighten down the green house the zipper no longer closes the door making it a parachut when wind comes along. Also the design of it having only 1 door makes it very hard to keep down when there is wind. Thirdly the plastic over hang for putting dirt on a way too short as soon as wind comes along off it goes. Thid green house lasted 5 days in my back yard i unfortunitly bought a second before i put the 1st on up. I still have it in the box and wont be using it.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Buyer Buyer
Lightweight
600x300x200 cm Blanc
Was to light weight for our storms in southwest michigan 50mph winds bent the poles and broke the joints.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for taking the time to provide feedback. We’re sorry for any inconvenience you’ve experienced. Our after-sales team is available to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
Melva Cole Melva Cole
Mrs
300x200x200 cm Vert
Did not hold up to the rain ,very cheaply made would not buy again
1 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is important to us. We’re sorry for any inconvenience. To receive quick help, reach out through our "Contact Us" page online—our after-sales team is here to assist. We appreciate your understanding.
Haylee Haylee
Quality
900x300x200 cm Vert Toit en pointe
Metal is thin and broke the day after we put it together. And I cannot find any option for returning items.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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