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VEVOR Walk-in Tunnel Greenhouse, 9.6x6.4x6.2 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 6 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 9.6x6.4x6.2 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 6 Windows for Outdoor

300x200x200 cm Vert Toit bombé

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mrmel mrmel
not to size/light duty
450x200x200 cm Vert
costomer service kinda just said so sad to bad......IT IS NOT 7 FT BY 15 FT....i pre built the beds and perimter frame...well it did not fit...mine is 6 ft 3'' by 14 ft 10'' all they said is loc costomer service (us base ??) is not replying to the issue..how about 20 bucks back and keep it...i said fine.......we have just put it in a area that is some what protected by the wind...its a nice idea..but the frame is so thin it will bend just looking at it.................fine for getting the baby's going...do look for it to last till fall..
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Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Janet Hall Janet Hall
Mrs
600x300x225 cm Vert Toit bombé
Main part of the poly tunnel seems ok. The door is not good at all. Having to try and make something to fit. The door shuts with useless Velcro strips. One windy day and wide open, it does not hold it shut. Design needs re configuration.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Keno Keno
No Parts
900x300x200 cm Vert Toit en pointe
This was a bas expericence the bolts and tie down did not come with it
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Gaget Gaget
alain
300x200x200 cm Vert
Bonjour Pour l'instant j'ai monté que l'armature , et je regrette de ne pas avoir des écrous FREINS " dommage "
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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David Savopoulos David Savopoulos
Sent me a returned item that was missing the assembly hardware
360x200x200 cm Vert
Received the Greenhouse in a timely manner. The problem arose when I opened the box to start assembly. First the box had way more tape than what is normally on factory packages. Once opened, the hardware, nuts and bolts, were mostly scattered through the box. Several plastic bags were scattered through the box. It appeared these were suppose to have frame parts in them. As I took inventory I found about half the hardware was missing. I am assuming this was a return that wasnt checked well. I requested a replacement hardware package. Vevor made me jump through hopes, sending pictures of the box, pictures of what hardware I had. After several days of that run around, they agreed to send a new package of hardware, problem was the package was not in the US, itvwas in China. This started on 12/18/25 and was finally resolved on 1/8/2026. This is not good customer service. First theyvsent out a returned item to a good customer without properly checking the contents. Then waste my time with do meeting whatcwas missing and finally ship whatcwas missing from China when the Greenhouse was shipped from in the US. Step up your game Vevor.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Josh P Josh P
Good
450x200x200 cm Vert
Went together easy enough, the instructions weren’t very helpful though. First snow storm, 3” of snow crushed it. So it’s not great for snowy climates. Bummer.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Roman Roman
Greenhouse
450x200x200 cm Blanc
Great quality for money but in my case only for two years
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
gerry gerry
Mr
300x200x200 cm Vert
FLIMSY. the construction tube are so tiny they damage easily. did not survive one winter. never even got a chance to brush the snow off and I woke to it completely collapsed. I was using it as a motorcycle parking space not a gree house.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
Freedom Dragon Freedom Dragon
I’ll fly away!
600x300x200 cm Vert
This was great for a moment then a surprise snow crushed it… not sure how to prevent the bending of the rails… do not peaches unless you live in a snow snow no wind zone.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Andrey Andrey
Vevor green house
600x300x225 cm Vert Toit bombé
Overall I am happy with this set up, however after only a few months...the door will not stay shut due to worthless velcro style attachments that do not hold the door shut even in perfect weather conditions...had to design a latch to hold door from swinging open but the flaps still will not hold the door shut...also there are multiple tears at the tie down loops and back of the canopy next to the frame, unfortunately they do not sell canopy replacements
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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