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VEVOR Walk-in Tunnel Greenhouse, 29.5x9.8x6.6 ft Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 29.5x9.8x6.6 ft Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

900x300x200 cm Vert Toit en pointe

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1061 reviews
2024Hothouse 2024Hothouse
2024 Hot House
360x200x200 cm Vert
The plastic outer shell was made too small. It goes over the hoops but I cannot close the zipper. It only closes half way. The zipper is pretty flimsy and the near the bottom there's not enough material for the two sides to come together. As I purchased for winter, this problem makes the item almost useless. I will have to figure out a way to block cold from getting into the hot house. Very disappointing.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
DJ DJ
Design issues
600x300x200 cm Vert
The plastic is very strong but the pipe assembly is a design flaw as the holes drilled in the pipe for the bolts creates a weak spot that bends in high winds causing the greenhouse to collapse where perpendicular pipe clamps would have been a better choice and most likely prevented collapses.
0 people found this helpful
Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
Billy Billy
You get what you pay for from Vevor
300x200x200 cm Blanc Toit bombé
Frame is reasonable for the price, however the free holes in the canopy are a Vevor Special I didn't order!
0 people found this helpful
Karl Karl
Arrived broken and no support
450x200x200 cm Vert Toit bombé
Arrived broken and no support 1
Simple but decent growhouse for the price. However, one on the metal struts arrived broken, so I contacted Vevor customer service. No answer for one week, despite the promise of 24 or 48 hours customer service. I then used the customer chat and they promised to look into this matter asap. Still no answer. The cheap prices comes with a cost, I get it. But getting no help what so ever with broken products, will stop me from using Vevor again. And I am a returning customer, until now. Really bad - getting flooded with Vevor ads, but no ads in the world could compansate for lousy customer support.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jeremy Jeremy
Junk DONT BUY
450x200x200 cm Vert
Junk DONT BUY  1 Junk DONT BUY  1
Bought the first one found out it had a bent bars where it connects they denied me a new one or refund. So bought another one exact same one this time all the ends was smashed so now I been going going back and forth with vevor customer service which is no help and the seller yet again is no help. DONT BUY THIS
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
TERRY SMITH TERRY SMITH
Well..
450x200x200 cm Vert
Well.. 1 Well.. 1 Well.. 1
Purchased this because the wind destroyed my last one (it was cheap plastic) this one looked great. Described as sturdy ...had a windy day and the ceiling support buckled.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeff Jeff
Owner
835x300x225 cm Vert Toit bombé
Owner  1
I have bought 2 of the greenhouses. They were fine all summer . But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
1 people found this helpful
Customer Service Reply: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
Gloribella Aviles Gloribella Aviles
DO NOT BUY!!!
300x200x200 cm Vert
DO NOT BUY!!! 1 DO NOT BUY!!! 1 DO NOT BUY!!! 1
I purchased a green house from VEVOR which was missing 4 of the side poles and the connecting arch pieces were bent at the ends beyond repair. Basically even if I did have the missing side pieces they would have not been able to connect either way. I contacted VEVOR and one of their solutions was to keep it and they would refund back only 20 dollars which I would’ve understood if only the frame were that cheap. Another option was for them to send some accessories, I would’ve needed a whole new frame not a couple of screws and bolts. I tried to go thru PayPal but apparently I’d have to pay for return shipping which would possibly be more than the actual product it’s self . Long story short wouldn’t recommend to purchase green house from them unless you want to risk losing money for a product rendered useless for missing pieces. That being said I have ordered multiple items from them and never had a problem until now. I even had other items of more than $1000 dollar value in my cart. I’ll just take my business elsewhere.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Christine Stein Christine Stein
Purchaser
835x300x225 cm Vert Toit bombé
Waited 3 weeks, never came, contacted Vevor and said well it must be lost, sent refund, very disappointed
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
T T
Flimsy
600x300x200 cm Blanc
Very thin gauge metal that dented nearly immediately by my toddler dropping a big stick (for a toddler) on the frame. While assembling, If you screw the pieces in tightly, the metal tubes just bend into oval shapes, so there is no sense that things are secure. Since it is so modular and you can't tighten the screws properly due to the weak metal, it is nearly impossible to get perfectly level on dirt ground. There are warnings on the product about not using it in basically any type of weather, and it really doesn't hold up to any of it. There are only 8 tie-down strings attached to the cover (two on each side on each end) and 2 of them ripped off with the slightest wind. The tie down strings for the cover are a complete joke. I doubt this thing is going to last an entire year in my pretty mild climate, and I'm definitely going to need to buy supplemental supplies to keep the cover on, keep the frame anchored, etc. so I can try to prolong it from just collapsing and turning into a giant pile of garbage.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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