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VEVOR Walk-in Tunnel Greenhouse, 29.5x9.8x6.6 ft Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 29.5x9.8x6.6 ft Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

900x300x200 cm Vert Toit en pointe

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ls ls
Tres mauvais
900x300x200 cm Vert Toit en pointe
C' est simple elles n' ont pas fait 1 an. Percees de partout et ferraille coupee a plusieurs endroits suite au vent recent, pas plus de 70kmh pourtant. en bref c' est 300 balles dans le vent
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Dissatisified Dissatisified
Past customer
900x300x200 cm Vert Toit en pointe
Hard to deal with. Bad packaging. Will not do business with them again. Slow to respond. Can't get info on parts that were missing from box.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Christopher Christopher
Wind Damage Prone
600x300x200 cm Blanc
Wind storm tore it apart at the seams - front wall separated from the tunnel sides. Seemed like a good deal for the first six months, but if it's not going to stand up to the weather, even the $150 price is a bad deal.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Gotzon Gotzon
Plástico roto
600x300x200 cm Blanc
Plástico del invernadero roto.
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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Mario Mario
Definitely not built to handle Canadian winters.
835x300x225 cm Vert Toit bombé
It collapsed under the first snow, 3 inches overnight was too much for the frame, and the wind did the rest. Good value overall, but not made for snowy regions.
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding."
Incomplete instructions Incomplete instructions
Incomplete instructions
835x300x225 cm Vert Toit bombé
The instructions that come with this are incomplete. They include a picture of a half built green house with the steps assemble as shown. Then a complete green house with instructions assemble as shown. I need step by step instructions. I emailed support and they keep apologizing for the delay of answering my questions, I don’t need them now, I finally figured it out. But it would have been nice had the instructions been complete and clear to follow.
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jenny Jenny
Not hardy in wind gusts
300x200x200 cm Vert
This greenhouse was great until some heavy winds. Aluminum bent and the greenhouse rolled despite being staked down.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Khristopher boyce Khristopher boyce
Mr
300x200x200 cm Vert
Not very sturdy construction, frame broke/ bent 1st wind storm
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
JL JL
Didn’t last long
450x200x200 cm Vert
Unfortunately the frame was not strong enough to support the cover in any amount of wind. Even though it was anchored and had extra weight placed on the base of the frame, it blew away on the first windy day of Spring and damaged my car
0 people found this helpful
Customer Service Reply: Cher client, Merci de partager vos préoccupations. Nous sommes désolés pour la gêne occasionnée par cette occasion. Pour plus d’aide, veuillez vous rendre sur notre page « Contactez-nous » en ligne, recherchez-la dans la barre de navigation inférieure. Envoyez-y un ticket pour tout problème non résolu, et notre équipe après-vente s’efforcera de résoudre les problèmes rapidement. Nous vous remercions de votre compréhension.
DPES PTY LTD DPES PTY LTD
Not the best
300x200x200 cm Vert
When you tighten down the green house the zipper no longer closes the door making it a parachut when wind comes along. Also the design of it having only 1 door makes it very hard to keep down when there is wind. Thirdly the plastic over hang for putting dirt on a way too short as soon as wind comes along off it goes. Thid green house lasted 5 days in my back yard i unfortunitly bought a second before i put the 1st on up. I still have it in the box and wont be using it.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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