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VEVOR Walk-in Tunnel Greenhouse, 29.5x9.8x6.6 ft Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 29.5x9.8x6.6 ft Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

900x300x200 cm Vert Toit en pointe

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Sonia Brown Sonia Brown
Mrs
900x300x200 cm Vert Toit bombé
Mrs 2 Mrs 2
Seams on both ends gave out after three weeks from setting up. Stitching not very strong, not able to repair therefore and able to use as intended.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Nakia Lemon Nakia Lemon
Product damaged
900x300x200 cm Vert Toit en pointe
Product damaged  1 Product damaged  1 Product damaged  1
I contacted the company multiple times for a replacement product the one received looks like it was pre-owned, hardware was tossed all around the box , a tear in the green lining and dented rods
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Roy  Robinson Roy Robinson
Sr.
900x300x200 cm Vert Toit en pointe
Sr. 1 Sr. 1 Sr. 1 Sr. 1 Sr. 1
1st package was damaged in transport by FedEx And was sent back to VEVOR. 2ND REPLACEMENT was shipped but was also damaged. When I checked the package there were missing Hardware and 2 pieces of the frame missing Sent 20 messages to the company and all o got was a automated response . Contacted PAYPAL and they contacted the company Which has not responded to PayPal as of today Company has not responded to my request to send me another item or just replace the missing parts and Hardware. Enclosed are pictures of the damaged item when FedEx left it
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jeff Jeff
Owner
900x300x200 cm Vert Toit en pointe
Owner  1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
3 people found this helpful
Customer Service Reply: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
Timothy Olguin Timothy Olguin
Green house
600x300x200 cm Blanc
Doesn't hold up to strong winds, frame is weak.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Daniel Daniel
Review on this purchase
360x200x200 cm Vert
The company fails to tell you it cannot be used where there is wind...and that is every where , unit has to be completly strapped down if you dont want it to fly. Not great at all. You get what you pay for.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
predrag kostic predrag kostic
Mr
600x300x225 cm Vert Toit bombé
After 2 months start to damage, poor quality,
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robby Robby
Pas très solide
900x300x200 cm Vert Toit bombé
Tout n’est pas à l’épreuve du climat du Québec. La toile est très fragile et la structure aussi ! Gardez votre argent
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tami Palmer Tami Palmer
Mrs
450x200x200 cm Blanc
It doesn't have two doors.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Philippe Bolduc Philippe Bolduc
Very cheap and not heavy duty
900x300x200 cm Vert Toit en pointe
Extremely poor construction and bars Ben just looking at them . One wind storm and it was toast. Don't buy unless you never expect wind.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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