Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 29.5x9.8x6.6 ft Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.

Product has no manual. Difficult to install with virtually no videos on youtube

This is the second greenhouse I have purchased from Vevor. I was very satisfied with the first one I got. The instructions are difficult to follow but after it was up it was great due to my own fault it collapsed during the winter. I reordered the exact same one but the cover material was thinner and it only has very few ties to tie the canopy to the frame. It doesn’t even have them down the doors. It’s nothing close to being as high quality as the first. Only thing I like it does have double stitching around the windows. It had very fast shipping. Vevor is usually great quality however I won’t order this one again.

Bonjour à tous.... Produit correct et conforme au descriptif Site Vevor *Nouveau client et 1 commande (et dernière...) Livraison affligeante carton éventré avec un manque important de pieces !!! Impossible à monter correctement Le colis à été réparé entièrement avec du scotch par le livreur responsable de la livraison ? Photo déjà jointe pour preuve ! Service après-vente inefficace !!! Aucun geste commercial ! Dommage.... Logistique à revoir ... Incompétente donc client mécontent !!! Obligé de recommandé une autre à la concurrence. Vevor pas très fort pour rembourser ou dédommager C'est Honteux !!!

produit parfait mais dommage je n'ai pas eu la notice de montage

This was a bas expericence the bolts and tie down did not come with it

I don't know if the greenhouse is ok, but the package was realy in poor condition after the delivery. Hoping the greenhouse will be allright.

I gave 4 stars because I like the design. But It did not hold up in the wind. This afternoon it got destroyed along with the 10x20 I bought. I’m sad now.

Would be nice if it came with enough bolts and nuts.

I must say before I start, I've always had nothing but great results on all my purchases, though unfortunately my last purchase hasn't followed suit 😢 My, VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green; hasn't even seen out the summer before wearing holes through the cover at each frame end. It's a design fault, reinforcement to these areas are what's needed (easy fix) at the factory I must resolve this issue before the monsoons come. Kind regards from sunny Devon and me.