Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 29.5x9.8x6.6 ft Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

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We received the package (board card) damaged. It was ripped, so some of the screws were lost on the way, the instructions paper was totally wet so impossible to use. Very bad experience.

Didn't even last a month into winter. Caved in under

First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.

This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.

Product has no manual. Difficult to install with virtually no videos on youtube

This is the second greenhouse I have purchased from Vevor. I was very satisfied with the first one I got. The instructions are difficult to follow but after it was up it was great due to my own fault it collapsed during the winter. I reordered the exact same one but the cover material was thinner and it only has very few ties to tie the canopy to the frame. It doesn’t even have them down the doors. It’s nothing close to being as high quality as the first. Only thing I like it does have double stitching around the windows. It had very fast shipping. Vevor is usually great quality however I won’t order this one again.

Bonjour à tous.... Produit correct et conforme au descriptif Site Vevor *Nouveau client et 1 commande (et dernière...) Livraison affligeante carton éventré avec un manque important de pieces !!! Impossible à monter correctement Le colis à été réparé entièrement avec du scotch par le livreur responsable de la livraison ? Photo déjà jointe pour preuve ! Service après-vente inefficace !!! Aucun geste commercial ! Dommage.... Logistique à revoir ... Incompétente donc client mécontent !!! Obligé de recommandé une autre à la concurrence. Vevor pas très fort pour rembourser ou dédommager C'est Honteux !!!

produit parfait mais dommage je n'ai pas eu la notice de montage

This was a bas expericence the bolts and tie down did not come with it