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VEVOR Walk-in Tunnel Greenhouse, 29.5x9.8x6.6 ft Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 29.5x9.8x6.6 ft Hoop House Greenhouse Tunnel, Peaked Roof Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

900x300x200 cm Vert Toit en pointe
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Customer Reviews

3 Out of 5
Based on 1118 reviews
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450x200x200 cm Vert
Die Masse des Gewächshaus sind nicht wie bei der Offerte Breite 210cm sonder 198 dasselbe be ider Höhe statt wie die Offerte 210 nur 200cm. Zudem verstand ich den Preis inklusiv der Fr. 10.00 und nicht anschliessend zusätzlich Zollgebür. Ich werde bestimmt keine weitere Bestellung mehr tätigen. c.lüpold
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Serge Jaquenoud Serge Jaquenoud
Herr
450x200x200 cm Vert
Die Lieferung kam nie an
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Lisa green Lisa green
Vector greenhouse
600x300x200 cm Blanc
This thing came with no instructions, wrong parts and not enough bolts. Customer service sux also. Cannot get hold of anyone
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Serge Jaquenoud Serge Jaquenoud
Herr
300x200x200 cm Vert
Ich habe es nie erhalten!!!
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben dies zur Kenntnis genommen und werden es an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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Merlin Merlin
Did not last three months
835x300x225 cm Vert Toit bombé
I give it one star because it got here on time otherwise it is 0 star. Not even three months old and I never got to use it as the first wind tore it to pieces. I've contacted vevor for a replacment or refund. If there is a way to do it I wil update this review if vevor gets back to me or not.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
David Clements David Clements
Mr
600x300x225 cm Vert Toit bombé
Tarp ripped in less than a month
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Marco Marco
D.
300x200x200 cm Vert
Dopo essere stata montata e fissata come indicato dalle istruzioni, al secondo giorno alla prima folata di vento i lacci si sono strappati ed i pali piegati. Qualità veramente discutibile
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Geoffrey Talley Geoffrey Talley
Greenhouse
360x200x200 cm Vert
I am a hard person to please on some issues and this greenhouse does not measure up. Very light weight and not very sturdy. It may work for some, but will not stand up to moderate wind. Now i know!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Fabrice Fabrice
Particulier
450x200x200 cm Blanc
Elle à tenue 2 ans, les conditions météo actuelle ont eu gain de cause de cette serre, elle c'est écroulée sous le poids de la neige (20cm).
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Mrs Anita C Newman Mrs Anita C Newman
You've got to be joking...
450x200x200 cm Vert
Poly Tunnel never arrived! There's no one at VEVOR you can actually speak to ...wasted hours on live chat and took 3 weeks to get a refund. I couldn't even get hold of delivery company XDP as non of the phone numbers on line would connect and their email address just bounced emails back to me. The delivery company showed a delivery photo that wasn't my address so they just dumped it at a random property. Vevor could not have been more uninterested if they'd tried to whether the parcel had been stolen or just lost in transit!! It was a total nightmare trying to get a refund and I wouldn't order from them again if they were the last company in existence!!
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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