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VEVOR Walk-in Tunnel Greenhouse, 27.4x9.5x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 16 Roll-up Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 27.4x9.5x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 16 Roll-up Windows for Outdoor

835x300x225 cm Vert Toit bombé

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Merlin Merlin
Did not last three months
835x300x225 cm Vert Toit bombé
I give it one star because it got here on time otherwise it is 0 star. Not even three months old and I never got to use it as the first wind tore it to pieces. I've contacted vevor for a replacment or refund. If there is a way to do it I wil update this review if vevor gets back to me or not.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Erwin Erwin
Mr
600x300x200 cm Blanc
I,m very disappointed in the way you are handling my request to return a item. It’s been since Feb 7th the date you said you would get back to me and haven’t. You seem to be ignoring me. Looks like you don’t want me to return an item so I can get a refund. The item is still In the box it came in unopened. I explained to you my wife bought me this same unit for a birthday gift. I didn’t know this when I bought the unit from you. Now please issue me a return label so I can move on Order No. 26013100967518235631
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
arie arie
meneer
300x200x200 cm Vert
ik moet hem nog plaatsen maar met het uitleggen van het frame blijkt de maat 297 x 192 te zijn.... beetje jammer
2 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Aj Aj
Owner
450x200x200 cm Vert
It will deter the plastic in four or five month in houston heat
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
bruce bruce
Mr.
300x200x200 cm Vert
This is a complaint against Vevor. I ordered this because it says get it by Friday 23rd of January. I wanted to beat the freeze that was coming two days later. It never came until 28th of January. I have no use for this as the tropical plants i wanted to protect all died despite me covering them with blankets. Thanks for nothing.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Steve Steve
Okay but definitely can use improvement
600x300x200 cm Vert
It was super easy to build! I recommend laying all the pipes in their respective order. My huge complaint is the actual green cover only has 6 tie downs on the ends. There is no tie downs in the middle to tie the farm to the poles! I only had it up for a few weeks and a wind gust can and ripped the ties from the poles which created a kite and bent a few poles. The poles were strapped to the ground with stakes and cinder blocks. So now I just basically have a frame with no cover because I have no way to strap it down
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
ginoperaro ginoperaro
Sig.
360x200x200 cm Vert
Sicuramente il prezzo è davvero buono ma questo purtroppo a discapito della resistenza che invece è decisamente scarsa. Ho pensato che se avessi fatto una struttura più solida non certo quella in alluminio che viene a corredo e avessi montato la plastica di copertura forse avrebbe resistito molto di più. Invece è durata molto poco distrutta dal vento che ha iniziato quasi subito dalle cerniere della porta davvero di pessima qualità e poi a storcere i sottili sostegni di alluminio. Molto deluso
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Gustavo Navarro Gustavo Navarro
Owner
450x200x200 cm Vert
Pretty bad build , material didn't last long ,fell aparafter a 15 miles an hr wind .pins n rope did really help at all had to get it from my neighbors backyard afterwards definitely won't recommend it
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Nizar Nizar
Horrible experience and bad make
835x300x225 cm Vert Toit bombé
I purchased this greenhouse in rush to replace a chicken coop that just collapsed due heave snow. The price and size were great. However, there were serious problems that still ongoing problems: 1. The instructions were very poor and I couple times I had to undo installation to fix. 2. The rear door was not complete due to short length of a pipe #12, 4 feet short at least. 3. Front door is very shaky, so vertical parts consist of two pipes at each side connected with a screw. No matter how tied I did them, door rattles and not stable. 4. The front door vs the rest were not aligned and spacing is bad. 5. The ptop plastic cover leaking rain water horribly. The Leake is along the stitching that connected the long pieces. Given my need for keeping the chicken dry, I have no choice but buying a whole new tarp,. 6. Worried about strong wind and heavy snow, I supported the top with treated wood posts, and many metal stakes, and anchors. Yet, the metal pipes still move and feel the whole thing is dancing keeping me nervous. 7. Customer service is a lot of promising but no delivery. Although I paid for 5 years warranty, I am still given the run around after reporting the issues and Leake. They issued me $25 credit for the short pipe, but no resolution to the Leake problem. My conclusion: Bad design and bad customer service. Pay more and pickup a stronger better design and do not waste your time and money .
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Gary  Brown Gary Brown
Sir
600x300x200 cm Vert
Very flimsy .. spend more or regret it
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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