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VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

600x300x225 cm Vert Toit bombé

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Gene Grainger Gene Grainger
Poles bent
835x300x225 cm Vert Toit bombé
Box came severely damaged almost looks like it has been returned .. some items wrapped. Some items not ... several screws missing and 2 of the poles were dented ....one being the corner support. :( i have picgure but its not letting me load em
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Jeri Guertin Jeri Guertin
Diddnt even survive 6 months o
600x300x200 cm Vert
One good thunder shower and she collapsed.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Buyer Buyer
Mr.
450x200x200 cm Vert
Initially, while assembling the frame, I noticed that the length specified in the offer was 10 cm shorter. I reported the issue to the VEVOR service center. However, after final assembly, it turned out that the frame's dimensions differed from the tent's by approximately 10 cm in EVERY OTHER DIMENSION. The tent sits loosely on the frame, and as you can see in the attached photos, the frame doesn't fit the tent. This makes the entire structure unstable. The small refund I received from VEVOR as compensation didn't compensate me for the costs and effort I had to put into restoring the entire structure. I'm not satisfied from it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
dude dude
moneky wrench
450x200x200 cm Vert
material holes not match. instructions confusion and have to tie this sucker down good. strong made this into kite and kind of wreck it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Foot Foot
Schlecht
600x300x225 cm Vert Toit bombé
Die Ware wurde nie geliefert.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben den Sachverhalt zur Kenntnis genommen und werden ihn an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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Francisco Francisco
Opinión
600x300x200 cm Blanc
El plástico no viene alineado con la estructura Las ventanas de un lado más altas que las otras
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Tanja Tanja
Gewächshaus
600x300x225 cm Vert Toit bombé
Nur ein Stern. Es entspricht leider nicht den beschriebenen Eigenschaften, die der Hersteller verspricht. Der Aufbau war sehr aufwendig. Die Stangen gingen nicht ineinander rein, die Schrauben waren zu dick für die Löcher, falsche Stangen im Paket und das Material des Gerüstes ist sehr billig. Das Gewächshaus wurde wie beschrieben befestigt und eingegraben. Stabilität gleich null. Am Samstag Nachmittag habem wir das Gewächshaus aufgebaut. Montag morgen hatten wir Regen und es war etwas Windig. Das komplette Gewächshaus wurde vom Wind zerlegt. Plane komplett zerrissen und das Stangengerüst komplett verbogen umd gebrochen. Fazit : Nicht stabil, absolut nicht Witterungsbeständig und 203 Euro hanem gerade mal 1,5 Tage gehalten Daran muss definitiv gearbeitet werden.
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Mathieu Mathieu
Bij de eerste stevige wind al volledig krom getrokken
450x200x200 cm Blanc
Zeer zwakke behuizing die het bij de eerste 'stevigere' wind al begeeft, de dunne buizen plooien meteen alsof het niks is... Prijs/kwaliteit is dit zeker en vast geen aanrader.
1 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Régis Régis
M.
600x300x200 cm Vert
Bache correct, mais les tubes sont vraiment très fin et au 1er coup de vent, la serre à était aplati comme une crêpe ! compte tenu du prix il fallait s'en douter.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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ANTOINE ANTOINE
Tres très fragile
450x200x200 cm Vert
A plier au 1er cout de vent
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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