Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

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Instructions are very vague, needs more detail, took me a while to figure how the door 🚪 should be hung, nothing like the instructions, tubing for frame is a little flimsy but if you in an area where there is no wind it will work I found by cutting the material roof and replacing with a good bird wire works pretty good

Missing hardware and it leaks. The box was in rough shape, but sealed. The hardware bag was open, so I had the impression it might have been a returned item and I was worried about missing parts. Sure enough there were missing nuts and bolts. I ended up purchasing enough to make do and I'll return those I didn't need. I bought a smaller version of this tunnel greenhouse a few years ago and it has seemed pretty good. It's more sturdy being smaller and I installed it under a balcony so it's protected somewhat. It doesn't leak. It's possible the water inside this one is condensation, which doesn't make sense to me given the temperatures. When I touch the surface inside, it's completely wet which is why I think it's possibly condensation. If I were using it for plants, I wouldn't worry, but I had hoped to store things inside until I have enough to afford hiring a truck to donate them. For now I'll just leave it standing and see how it goes since I'm an 80 year old woman and it dook quite a bit of time to assemble it.

I received a used product that’s missing six parts! The only way to contact customer service is through a live chat. Once I explained my issue, the agent Ahmed, stopped responding. The system will not allow you to start a new chat. I would NOT order from this company, their behavior is disgraceful. To make matters worse, I had to pay someone to assemble it and now I have to pay them to come back to finish the job somehow without the missing parts. Update: so Ahmed finally came back (may have been connection issues on his end) providing me with an email address to send a video of the unit which I did. I’m waiting for a response. I’ll be sure to come back to post the outcome. But so far I received a response from an automated attendant. I thought that Ahmed would give me his direct email rather than placing me back into a system void of humans smh

For what it is, its worth the money. Lasted me 2 years. The instructions are terrible but common sense will tell you how to put it together with the pictures. Will probably get another one for this year. Would have probably lasted longer if a storm hadnt hit it.

Suppose to be WATERPROOF everything is soaked and wet. Not recommand this product...

Mine didn't stand in 50km winds. It ripped on all 4 corners. Just 1 week after inatall

pas top

didn't last a month. one 15mph wind day took it out. completely bowed and bent the hoops that make the top of it. they are small diameter poles. save your money and buy something better. wife never even got to use it.

Missing parts. Not getting much support. Apparently they lost the parts that They were sending. This experience has been beyond frustrating.