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VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

600x300x225 cm Vert Toit bombé

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Tanja Tanja
Gewächshaus
600x300x225 cm Vert Toit bombé
Nur ein Stern. Es entspricht leider nicht den beschriebenen Eigenschaften, die der Hersteller verspricht. Der Aufbau war sehr aufwendig. Die Stangen gingen nicht ineinander rein, die Schrauben waren zu dick für die Löcher, falsche Stangen im Paket und das Material des Gerüstes ist sehr billig. Das Gewächshaus wurde wie beschrieben befestigt und eingegraben. Stabilität gleich null. Am Samstag Nachmittag habem wir das Gewächshaus aufgebaut. Montag morgen hatten wir Regen und es war etwas Windig. Das komplette Gewächshaus wurde vom Wind zerlegt. Plane komplett zerrissen und das Stangengerüst komplett verbogen umd gebrochen. Fazit : Nicht stabil, absolut nicht Witterungsbeständig und 203 Euro hanem gerade mal 1,5 Tage gehalten Daran muss definitiv gearbeitet werden.
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Timothy Thrasher Timothy Thrasher
Owner
600x300x200 cm Vert
Easy to assemble and set up. The first thunderstorm and it folded up like a worn out sheet. All the metal literally collapsed and the covering blew off across my field.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mathieu Mathieu
Bij de eerste stevige wind al volledig krom getrokken
450x200x200 cm Blanc
Zeer zwakke behuizing die het bij de eerste 'stevigere' wind al begeeft, de dunne buizen plooien meteen alsof het niks is... Prijs/kwaliteit is dit zeker en vast geen aanrader.
1 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Régis Régis
M.
600x300x200 cm Vert
Bache correct, mais les tubes sont vraiment très fin et au 1er coup de vent, la serre à était aplati comme une crêpe ! compte tenu du prix il fallait s'en douter.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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ANTOINE ANTOINE
Tres très fragile
450x200x200 cm Vert
A plier au 1er cout de vent
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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need HELP!!!!! need HELP!!!!!
DAMAGED GREENHOUSE
835x300x225 cm Vert Toit bombé
THE WEBSITE WONT LET ME SUBMIT THE DAMAGED PICTURES so It will not process my complaint. There has to be a telephone number so I can talk to someone.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
inverdnadero inverdnadero
uso un año
450x200x200 cm Blanc
No aguanta el viento
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Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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RabbittHole RabbittHole
Velcro missing from door cover./No CS. Purchase AYOR
600x300x225 cm Vert Toit bombé
The delivered it em was improperly manufactured and was missing the grippy side of the velcro required to attach the plastic cover to the door frame. I advised vevor of the problem a week ago. Customer service has consisted only of saying "we're working on it" while not working on it. I offered options to partially refund, or to send a correctly manufactured replacement part. As neither have occurred, I have to choice but to return the 20x10 ft greenhouse to vevor and warn others of poor manufacturing process/quality control and non-existent customer service. If resolved within 24 hours , I will ATTEMPT to edit this review (if possible/allowed).
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Roland Kruizenga Roland Kruizenga
Kas
450x200x200 cm Vert
Niet kopen. Geïnstalleerd volgens de tekening maar met de eerste wind is alles kapot gewaaid, beter iets meer investeren dan deze tent doen
1 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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Tim marsh Tim marsh
Green house
600x300x200 cm Vert
Did not hold up well at all
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.

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