Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

great greenhouse easy to set up BUT buy the roll up door the velcro door sucks big time

Muito boa cualidade recomendo

Easy for the most part to set up (verry little spousal abuse). The instructions are easy to fallow. The door needs some kinds latch the Velcro straps are not strong enough to hold it in the wind. I did add rubber patches on the points where the poles end and will rub on the plastic.

Alles werd netjes geleverd op een paar dagen tijd. De serre is vrij degelijk voor zijn prijs. Enige minpunt is de deur die eigenlijk een 10-tal cm te smal is en zonder degelijke vergrendeling. Met alleen maar velcro strips zal dit niet afdoende afsluiten en met de tijd volledig versleten zijn. Maar dat heb ik opgelost door zelf vergrendeling te monteren op de deurframe. Al bij al een tevreden klant.

Love the greenhouse, but customer service is nonexistent. No possible way to contact them, no way to get more info, no way to complete the project. The order itself was a breeze, delivery was on time. Just tremendously unsatisfied with the absolute lack of customer support. Did I mention there is zero customer support?

Instructions are very vague, needs more detail, took me a while to figure how the door 🚪 should be hung, nothing like the instructions, tubing for frame is a little flimsy but if you in an area where there is no wind it will work I found by cutting the material roof and replacing with a good bird wire works pretty good

I received a used product that’s missing six parts! The only way to contact customer service is through a live chat. Once I explained my issue, the agent Ahmed, stopped responding. The system will not allow you to start a new chat. I would NOT order from this company, their behavior is disgraceful. To make matters worse, I had to pay someone to assemble it and now I have to pay them to come back to finish the job somehow without the missing parts. Update: so Ahmed finally came back (may have been connection issues on his end) providing me with an email address to send a video of the unit which I did. I’m waiting for a response. I’ll be sure to come back to post the outcome. But so far I received a response from an automated attendant. I thought that Ahmed would give me his direct email rather than placing me back into a system void of humans smh

Suppose to be WATERPROOF everything is soaked and wet. Not recommand this product...

Missing parts. Not getting much support. Apparently they lost the parts that They were sending. This experience has been beyond frustrating.

Pacco arrivato velocemente ma danneggiato, inoltre a distanza di 4 giorni l’articolo costa un 20% meno. Sto attendendo istruzioni da Vevor per capire se devo restituirlo o se posso aprirlo e capire se è integro e completo, per. Il prezzo pagato spero di ricevere un buono di acquisto per il prezzo pagato, tra le altre cose quando lo acquistato era in promo!!! Quindi 4 giorni dopo doppia promo!?! Assurdo